Finnish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with exceptional international career opportunities. We specialize in facilitating seamless transitions for professionals seeking high-impact roles within the Customer Support Services sector.

Job Overview

We are currently sourcing candidates for a Finnish Speaking Customer Support Specialist position in Portugal, offering a unique opportunity to join a world-class team. This role is ideal for those seeking one of the most rewarding Finnish-speaking jobs in Europe, combining professional growth within the Customer Support Services industry with an unparalleled Mediterranean lifestyle.

Key Responsibilities

• Manage customer service inquiries, including booking requests and service purchases.
• Provide high-quality support regarding product inquiries through multiple channels.
• Effectively resolve customer complaints while maintaining a positive brand attitude.
• Maintain detailed and accurate records of customer interactions within the company database.
• Participate in initial and continuous training programs to ensure service excellence.
• Collaborate with international teams to optimize workflows within the Customer Support Services department.

Requirements

• Fluent Finnish (C2)
• English level B2
• Computer literacy
• Excellent verbal and written communication skills
• Strong problem-solving abilities within the Customer Support Services industry

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Professional development opportunities in one of the leading jobs in Portugal

Life in Portugal

Embracing the Finnish Speaking Customer Support Specialist position in Portugal means enjoying a life defined by glorious sunshine, historic charm, and a welcoming culture. Portugal offers a high quality of life that is perfect for expatriates looking to balance a successful career with leisure, making these Finnish-speaking jobs highly sought after.

Beyond the workplace, you will find that Portugal provides an exquisite culinary scene, vibrant coastal living, and a safe, modern environment. Choosing to work in Portugal ensures that your relocation is supported by our expert team, allowing you to settle into your new home with ease and enjoy everything that life in Portugal has to offer.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a beautiful setting, we encourage you to apply now. Our team at Mercier Consultancy Group looks forward to reviewing your application for this exciting opportunity.