French Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with industry-leading organizations across Europe. We specialize in identifying exceptional candidates for roles within the dynamic Customer Support Services industry, ensuring seamless career transitions and long-term professional growth.

Job Overview

We are currently seeking a motivated professional for a French Speaking Customer Support Specialist position in Portugal. This is an excellent opportunity to join a fast-paced environment where you will provide high-quality service and represent a leading brand, making it one of the most attractive French-speaking jobs currently available.

Key Responsibilities

• Deliver high-quality service to ensure client satisfaction within the Customer Support Services sector.
• Manage diverse customer inquiries regarding service and product purchases.
• Handle customer complaints and provide effective adjustments and solutions.
• Maintain a positive and professional attitude toward the brand at all times.
• Ensure the secure and confidential management of sensitive customer information.
• Participate in ongoing professional training to stay updated with industry best practices.
• Contribute to the team's success in meeting service level agreements and quality standards.

Requirements

• French proficiency (C2)
• English proficiency (B2)
• Customer support experience preferred
• Computer literacy
• Strong communication and interpersonal skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Portugal

Embarking on one of our Jobs in Portugal allows you to experience a Mediterranean lifestyle defined by golden beaches, historic architecture, and a vibrant social scene. Portugal offers an incredible climate with over 300 days of sunshine, making it an ideal destination for those seeking a high quality of life while working in a challenging and rewarding professional setting.

Choosing to relocate to Portugal means immersing yourself in a culture known for its world-class cuisine and welcoming community. With our comprehensive support, settling into Portugal is smooth and stress-free, ensuring you have the perfect environment to thrive in your new French Speaking Customer Support Specialist position in Portugal.

How to Apply

If you are ready to take the next step in your career and join a top-tier firm, we invite you to apply now. Join our team at Mercier Consultancy Group and let us help you launch your international career in the heart of Europe. We look forward to receiving your application.