Junior IT Support

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, renowned for connecting elite talent with industry-leading organizations across Europe. We specialize in high-impact recruitment and business process outsourcing, ensuring that our partners in the Information Technology (IT) sector thrive with the very best professional support.

Job Overview

We are currently looking for a motivated candidate to fill a Junior IT Support position in Spain, specifically designed for those passionate about building a career in the Information Technology (IT) industry. This is an excellent opportunity to join one of the many prestigious French-speaking jobs available in Malaga, where you will provide vital technical assistance to retail store environments.

Key Responsibilities

• Provide high-quality remote IT support to retail store networks to ensure operational excellence.
• Troubleshoot technical incidents and resolve complex user inquiries efficiently.
• Fulfil service requests according to defined Information Technology (IT) service level agreements.
• Ensure all technical documentation is meticulously maintained and adheres to ITIL guidelines.
• Act as an internal advocate for user needs to improve overall system usability.
• Guide and educate users toward effective self-service solutions and IT best practices.
• Collaborate with international teams to maintain seamless Information Technology (IT) operations.

Requirements

• Native or fluent French (spoken and written)
• Fluent in French and Italian
• English proficiency
• Basic troubleshooting skills
• Understanding of network concepts
• Interpersonal and communication skills
• Valid EU passport (mandatory)

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote)
• And Much More...

Life in Spain

Securing one of our French-speaking jobs in Malaga allows you to enjoy the vibrant culture and world-class weather that defines life in Spain. Beyond the office, Spain offers an unparalleled quality of life, featuring breathtaking coastal scenery and a welcoming social atmosphere that makes it a top destination for international professionals.

Whether you are drawn to the exquisite Mediterranean cuisine or the historic charm of the cities, living in Spain provides a perfect balance between a demanding career in the Information Technology (IT) sector and a rich, rewarding lifestyle. Join our team for this Junior IT Support position in Spain and discover why so many professionals choose to build their future in this beautiful country.

How to Apply

If you are ready to advance your career with one of the most exciting Jobs in Spain, we invite you to submit your application today. Click Apply Now to start your journey with Mercier Consultancy Group. We look forward to reviewing your profile.