Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, recognized for bridging the gap between world-class talent and leading organizations. We specialize in identifying top-tier professionals for the most prestigious global institutions, ensuring that your career trajectory aligns with our standard of excellence.

Job Overview

We are currently seeking a dynamic professional for a Customer Support Specialist position in Greece within the fast-paced banking sector. This is an exceptional opportunity to advance your career by joining one of the most reputable online banking institutions, where your language expertise will be the cornerstone of our premium client service.

Key Responsibilities

• Provide high-level assistance to banking clients regarding account inquiries, transaction history, and payment processing.
• Manage incoming customer communications across multiple channels including phone, email, and live chat.
• Ensure all banking transactions and client data are handled with the highest level of security and professional integrity.
• Resolve complex financial queries by providing accurate information in line with banking regulations and internal policies.
• Build and maintain strong customer relationships to ensure high satisfaction rates within the digital banking environment.
• Collaborate with internal departments to troubleshoot technical banking issues for end-users.
• Maintain comprehensive records of client interactions to ensure service quality excellence.

Requirements

• Fluent Dutch
• English B2 level
• Criminal record certificate
• Birth certificate
• Strong orientation toward client success and professional service delivery.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on one of the many Dutch-speaking jobs in Greece means more than just a career move; it is a lifestyle transformation. Greece offers a vibrant culture, world-renowned history, and a Mediterranean climate that invites you to enjoy life to the fullest. Whether you are exploring the ancient landmarks of Athens or relaxing by the coast, the quality of life in Greece is truly unmatched.

Our comprehensive relocation package ensures that your transition to life in Greece is seamless. From the Mediterranean culinary experiences to the warm hospitality that defines the region, relocating to Greece provides an ideal backdrop for both professional growth and personal discovery. Join us and discover why so many professionals choose the Customer Support Specialist position in Greece to build their future.

How to Apply

If you are ready to take the next step in your banking career, we invite you to apply today. Simply click the button below to submit your application and start your journey with Mercier Consultancy Group. We look forward to reviewing your profile.