Customer Service Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with exceptional career opportunities across the continent. We specialize in sourcing candidates for the most prestigious Dutch-speaking jobs, ensuring our partners receive unparalleled support in the competitive Customer Support Services industry.

Job Overview

We are seeking a motivated professional for a Customer Service Agent position in Greece, designed to provide high-quality assistance to our international clients. If you are looking for premier jobs in Greece that offer a perfect blend of professional growth and Mediterranean living, this role is your gateway to success.

Key Responsibilities

• Deliver professional support to Dutch-speaking customers via telephone, email, and live chat.
• Master internal systems and support processes through our comprehensive paid training program.
• Maintain high levels of customer satisfaction by resolving inquiries efficiently and accurately.
• Collaborate with an international team to ensure seamless service delivery within the Customer Support Services sector.
• Effectively manage your workload in a hybrid environment, balancing remote and office-based tasks.
• Contribute to team goals to qualify for the Monthly Performance Bonus.
• Provide feedback to management to improve service quality and internal workflows.

Requirements

• Fluent Dutch
• B2 level English
• Certificate of Good Conduct
• Copy of birth certificate
• Flexible working attitude
• Excellent communication skills tailored for the Customer Support Services industry.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Hybrid Work Model (mix of on-site and remote)
• Monthly Performance Bonus
• And Much More...

Life in Greece

Embrace the vibrant culture and world-renowned climate of Greece, where history meets modern professional excellence. Choosing one of our Dutch-speaking jobs allows you to enjoy the unparalleled quality of life that Greece offers, from sun-drenched coastlines to a thriving, welcoming international community.

Our relocation concierge ensures your transition to Greece is seamless and stress-free. Whether you are indulging in local Mediterranean cuisine or exploring the rich archaeological heritage, living in Greece provides the perfect backdrop for your career advancement in the Customer Support Services industry.

How to Apply

Are you ready to elevate your career with this Customer Service Agent position in Greece? We invite you to click Apply Now and join our talented team. We look forward to reviewing your application. Sincerely, the recruitment team at Mercier Consultancy Group.