Customer Support Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, renowned for connecting top-tier talent with world-class opportunities in the Customer Support Services industry. We specialize in facilitating seamless transitions for global professionals, ensuring that your next career move is both prestigious and rewarding.

Job Overview

We are seeking a dedicated professional for a Customer Support Expert position in Portugal, focused on delivering exceptional service within the vehicle management sector. If you are looking for premier Dutch-speaking jobs, this on-site role in Lisbon offers the perfect blend of professional growth and an incredible lifestyle, supported by our seamless relocation services.

Key Responsibilities

• Provide high-quality support to business clients regarding vehicle management, maintenance schedules, and insurance queries.
• Manage incoming communication via telephone and email within the Customer Support Services industry.
• Schedule and coordinate service appointments to ensure seamless fleet operations.
• Maintain clear and professional communication with all stakeholders to resolve inquiries efficiently.
• Adopt a proactive problem-solving approach to address technical and administrative challenges.
• Document all interactions accurately within internal CRM systems.
• Collaborate with international team members to maintain high service standards in the heart of Lisbon.

Requirements

• Fluent Dutch
• B2 English
• High school diploma
• Customer-oriented mindset
• Digital skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Portugal

Embarking on one of the many available jobs in Portugal means immersing yourself in a vibrant culture known for its year-round sunshine and historic charm. As you settle into your new life in Portugal, you will experience a unique atmosphere that blends traditional heritage with a modern, cosmopolitan lifestyle that makes Portugal a top destination for expatriates.

Our comprehensive relocation package ensures that your transition to Portugal is effortless, allowing you to focus on your career in the Customer Support Services sector while enjoying world-class Mediterranean cuisine. By joining one of our Dutch-speaking jobs in Lisbon, you gain more than just a position; you join a community where the high quality of life in Portugal becomes your new daily reality.

How to Apply

If you are ready to elevate your career with a Customer Support Expert position in Portugal, we invite you to take the next step. Click the 'Apply Now' button to submit your application and join the Mercier Consultancy Group team today. We look forward to welcoming you to your new life in Lisbon.