Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless career transitions, ensuring our candidates find success in high-growth industries across the continent.

Job Overview

We are currently seeking a motivated professional for a Customer Support Specialist position in Greece within the dynamic Customer Support Services industry. This role offers the unique opportunity to provide premium support for globally recognized products while enjoying the Mediterranean lifestyle through our comprehensive Dutch-speaking jobs program.

Key Responsibilities

• Deliver professional and empathetic customer support via phone for high-end household technology.
• Manage diverse customer inquiries related to sales, service, and complex technical issues.
• Ensure high levels of customer satisfaction by providing accurate and efficient solutions.
• Maintain detailed records of all interactions within the Customer Support Services database.
• Collaborate with cross-functional teams to escalate and resolve recurring product concerns.
• Stay updated on the latest product specifications and technical features to offer expert guidance.
• Meet and exceed performance metrics to qualify for your monthly performance bonus.

Requirements

• Fluent Dutch
• English (B2)
• Official criminal record extract
• Birth certificate
• Strong communication skills

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Greece

Embarking on one of our Dutch-speaking jobs in Greece offers an unparalleled quality of life. Greece is renowned for its iconic history, crystal-clear Aegean waters, and a vibrant culture that prioritizes work-life balance, making it the perfect destination for those seeking adventure and professional growth.

Beyond the incredible weather, Greece offers a world-class culinary scene and a warm, welcoming community. With our dedicated support team handling your relocation to Greece, you can focus on building your career in the Customer Support Services sector while enjoying all the beauty this historic nation has to offer.

How to Apply

If you are ready to secure a rewarding Customer Support Specialist position in Greece and join our growing community, we invite you to click 'Apply Now' to submit your application. We look forward to reviewing your profile and helping you start your journey with Mercier Consultancy Group.