French Customer Advisor for NIKON - Portugal

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with world-leading brands within the Customer Support Services industry. As a trusted partner for global enterprises, we pride ourselves on delivering bespoke staffing solutions that prioritize professional growth and exceptional candidate experiences across Europe.

Job Overview

We are currently seeking a talented professional for the French Customer Advisor for NIKON - Portugal position in Portugal. This is an exclusive opportunity to join a premier support team within the Customer Support Services industry, where you will provide world-class assistance for one of the most iconic brands in opto-electronics, all while enjoying the vibrant lifestyle of Portugal through our comprehensive support for jobs in Portugal.

Key Responsibilities

• Deliver high-quality support to customers via phone and email, addressing inquiries regarding NIKON products and services.
• Identify and troubleshoot technical or service-related demands by utilizing available resources to provide efficient solutions.
• Foster meaningful relationships with customers by maintaining a courteous, friendly, and professional demeanor in all interactions.
• Consistently meet and exceed service quality standards, compliance regulations, and defined productivity targets within the Customer Support Services sector.
• Create memorable customer experiences that reflect the prestige and excellence associated with the NIKON brand.
• Proactively collaborate with management, providing constructive feedback and adhering to operational directions to ensure continuous service improvement.

Requirements

• Native or fluent French language skills (spoken and written) are essential for this role.
• Advanced proficiency in English (C1 level minimum) to ensure clear communication in a global environment.
• Must hold a valid EU passport or possess a valid work permit for Portugal.
• Strong analytical, troubleshooting, and problem-solving skills with meticulous attention to detail.
• Excellent interpersonal communication skills, including attentive listening and superior professional writing abilities.
• A proactive desire to learn and grow, demonstrating curiosity as a problem solver within the Customer Support Services industry.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you are expertly prepared for your duties.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation, and settling in for your move to Portugal.
• And Much More...

Life in Portugal

Choosing to pursue French-speaking jobs in Portugal offers an unparalleled quality of life. Portugal is world-renowned for its stunning Mediterranean climate, historic charm, and welcoming culture. When you relocate for the French Customer Advisor for NIKON - Portugal position in Portugal, you will find yourself immersed in a country that balances professional career progression with a relaxed, sunny lifestyle that is highly sought after by professionals globally.

Beyond the workplace, Portugal provides an incredible culinary scene, rich cultural heritage, and safe, vibrant cities. By joining our team for these jobs in Portugal, you gain more than just a position; you gain an adventure. Our dedicated relocation experts ensure your transition to living and working in Portugal is seamless, allowing you to focus on enjoying the beauty and hospitality that define life in this beautiful European destination.

How to Apply

If you are a motivated professional ready to take the next step in your career within the Customer Support Services industry, we invite you to join our team. Please click "Apply Now" to submit your application for this exciting opportunity. We look forward to reviewing your profile and helping you begin your journey in Portugal. Best regards, Mercier Consultancy Group.