German-speaking Customer Advisor in Bulgaria (remote)

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, dedicated to bridging the gap between exceptional talent and industry-leading organizations. We pride ourselves on our bespoke approach to global staffing, ensuring that every placement we make within the Customer Support Services industry drives long-term career growth and operational excellence.

Job Overview

We are currently seeking a talented professional for a German-speaking Customer Advisor in Bulgaria (remote) position in Bulgaria. This role is perfect for those looking for rewarding German-speaking jobs within the thriving Customer Support Services sector, offering the flexibility of working from anywhere within the country while maintaining a high standard of professional service.

Key Responsibilities

• Deliver exceptional support through inbound calls, live chat, email, and social media channels.
• Act as the primary touchpoint for international clients, ensuring positive and interactive communication.
• Serve as the front line of our services, upholding the brand's reputation with professionalism and politeness.
• Efficiently identify and resolve customer inquiries to ensure maximum satisfaction.
• Utilize a blend of human touch and advanced technology to manage customer interactions effectively.
• Contribute to the ongoing success of our remote support operations by maintaining consistent service quality.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Strong proficiency in digital communication tools and Customer Support Services platforms.
• Excellent problem-solving skills and a customer-centric mindset.
• Ability to work independently in a remote environment within Bulgaria.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Bulgaria

Bulgaria offers an incredible lifestyle for professionals seeking a balance between work and leisure. With its stunning mountain ranges, vibrant coastal cities, and a climate that boasts four distinct and beautiful seasons, life in Bulgaria is an enriching experience. Many candidates find that the country's welcoming culture and high quality of life make it one of the most attractive destinations for those searching for professional jobs in Bulgaria.

When you secure this German-speaking Customer Advisor in Bulgaria (remote) position, you are choosing to relocate to a region known for its world-class cuisine and rich history. Our dedicated relocation team ensures your move to Bulgaria is seamless, allowing you to settle in quickly and enjoy all that this dynamic country has to offer. Join our team today and discover why so many professionals are choosing Bulgaria for their next career move.

How to Apply

If you are ready to take the next step in your career with one of the most prestigious German-speaking jobs currently available, we invite you to click "Apply Now" to submit your application. Our recruitment consultants at Mercier Consultancy Group look forward to reviewing your profile.