German - Customer Support (Booking.com) (Relocation to GR)

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We specialize in facilitating seamless transitions for professionals seeking to advance their careers through high-impact roles at global industry leaders.

Job Overview

We are currently seeking motivated individuals for the German - Customer Support (Booking.com) (Relocation to GR) position in Greece within the vibrant hospitality sector. This is a unique opportunity to join one of the most sought-after German-speaking jobs in the industry, where you will help travelers from across the globe create unforgettable memories.

Key Responsibilities

• Deliver exceptional service to customers, ensuring their travel experiences are seamless and stress-free.
• Manage incoming communications from travelers, providing efficient and empathetic solutions to their inquiries.
• Act as a primary contact for world-class hospitality partners, resolving complex queries regarding room availability, rates, and booking modifications.
• Utilize advanced internal systems and tools to provide accurate and timely information for both guests and accommodation providers.
• Conduct thorough research to resolve travel-related issues, maintaining a high level of partner and customer satisfaction.
• Champion the Booking.com brand by ensuring every interaction in the hospitality space reflects excellence and professionalism.
• Navigate and troubleshoot extranet tooling to assist partners in managing their property listings effectively.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Strong command of the English language to collaborate within our international hospitality teams.
• A genuine passion for the hospitality industry and a commitment to high-quality customer care.
• Previous experience in customer service or travel-related sectors is considered a strong asset.
• Ability to solve problems independently and maintain a professional demeanor in a fast-paced environment.
• Availability to relocate for this exciting position in Greece.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the hospitality industry.
• Health Insurance coverage for your peace of mind.
• Fully Paid Relocation Package (flight, transfer, hotel) included for all successful candidates.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• An opportunity to build your career with one of the most prestigious German - Customer Support (Booking.com) (Relocation to GR) positions in Greece.

Life in Greece

Choosing to pursue jobs in Greece means embracing a lifestyle defined by sunshine, ancient history, and a modern, vibrant culture. Living in Greece offers the perfect balance between a demanding professional career and a Mediterranean way of life that allows you to enjoy world-famous beaches and historic landmarks every weekend. As you settle into your new home in Greece, you will discover that the country is perfectly suited for those looking for an enriching, international experience.

Beyond the professional growth found in our German - Customer Support (Booking.com) (Relocation to GR) position in Greece, you will fall in love with the local cuisine and the hospitable nature of the locals. Our relocation concierge team ensures that your transition to life in Greece is as smooth as possible, allowing you to focus on building your career in the hospitality industry while enjoying the unmatched quality of life that Greece is known for.

How to Apply

Are you ready to take the next step in your career and experience a world-class role in the beautiful Mediterranean? If you are a German-speaking professional looking for the best jobs in Greece, we encourage you to apply now and join our growing team. We look forward to reviewing your application.

Best regards,
The Recruitment Team
Mercier Consultancy Group