Customer Advisor with Norwegian (Relocation to Poland)

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in high-level recruitment and BPO solutions across Europe. We bridge the gap between world-class talent and industry-leading organizations, ensuring excellence in every placement we facilitate.

Job Overview

We are currently sourcing exceptional talent for a Kunderådgiver med norsk som språk (flytting til Polen) position in Poland within the vibrant Customer Support Services industry. This role offers the perfect opportunity for professionals seeking Norwegian-speaking jobs in an international environment, located in the heart of Warsaw.

Key Responsibilities

• Guide entertainment enthusiasts through technical hurdles via telephone, email, and chat to ensure a seamless streaming experience.
• Serve as a technical expert, resolving queries and providing support with efficiency and precision.
• Master the art of empathy, effectively transforming customer complaints into positive success stories.
• Act as a first-line shield bearer, offering dedicated support to both B2B and B2C clients.
• Maintain high service standards to meet the evolving needs of the Customer Support Services sector.
• Collaborate with international teams to optimize communication workflows and support processes.
• Document all interactions accurately within internal systems to ensure high-quality service tracking.

Requirements

• Native or fluent Norwegian (spoken and written) as this is essential for our Norwegian-speaking jobs.
• Valid EU passport (mandatory for this role in Poland).
• Hvem passer inn i langskipets mannskap? – Våre krav: Flytende i norsk (C1) – ordene dine flyter like lett som midnattssolen.
• Engelsk (B2) – godt nok til å navigere i det globale havet av samarbeid og teknologi.
• Teknologi- og administrasjonsferdigheter – du temmer systemer som en erfarennorrøn navigatør.
• Lagspiller med god latter – for til og med vikinger vet når det er tid for å slappe av.
• Bonusrune: Erfaring med CRM – ikke et krav, men en verdifull skatt!

What We Offer

• Competitive Monthly Salary: 9750 PLN gross.
• Fully Paid Training to ensure you thrive in the Customer Support Services industry.
• Private Health Insurance.
• Life Insurance.
• MyBenefit Cafeteria system.
• Language and online courses for professional development.
• Employee referral rewards.
• And Much More...

Life in Poland

Choosing one of our Jobs in Poland means embracing a dynamic lifestyle in a country that perfectly blends rich history with modern innovation. Poland offers a high quality of life with beautiful architecture, bustling cultural hubs, and a cost-effective living environment that attracts professionals from all over the globe.

When you relocate for this Kunderådgiver med norsk som språk (flytting til Polen) position in Poland, you will enjoy world-class gastronomy and a welcoming atmosphere. Poland has rapidly become a premier destination for international talent, offering excellent infrastructure and a central location in Europe that makes travel and exploration effortless.

How to Apply

If you are ready to embark on this professional journey and excel in a leading Customer Support Services role, click 'Apply Now' to submit your application. We look forward to reviewing your credentials for this exciting opportunity in Warsaw.

Best regards,
The Recruitment Team at Mercier Consultancy Group