French Advisor for renowned European Bank - Lisbon, Portugal

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless career transitions, ensuring that professionals find meaningful French-speaking jobs that align with their long-term career aspirations.

Job Overview

We are currently seeking a dedicated professional for the French Advisor for renowned European Bank - Lisbon, Portugal position in Portugal. This is an exceptional opportunity to join the thriving Customer Support Services industry, providing elite financial assistance while enjoying the vibrant professional landscape of Lisbon.

Key Responsibilities

• Deliver high-level customer support via phone and email regarding diverse banking inquiries.
• Provide accurate and compliant information by strictly adhering to established financial procedures.
• Take ownership of customer queries, ensuring efficient, timely, and professional resolution.
• Foster meaningful relationships through courteous, friendly, and expert communication.
• Consistently meet and exceed established quality, compliance, and productivity targets within the Customer Support Services sector.
• Create exceptional, value-driven customer experiences that reflect the prestige of our banking partner.
• Collaborate with management to provide actionable feedback for ongoing service improvements.

Requirements

• Native or fluent level of French (written and spoken).
• Advanced proficiency in English (C1 level).
• Must hold a valid EU passport or work permit for Portugal.
• Strong analytical, problem-solving, and attention-to-detail skills.
• A proactive mindset with a strong desire to learn within the Customer Support Services industry.
• Excellent interpersonal skills and a commitment to professional excellence.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) for those seeking jobs in Portugal.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Portugal

Relocating to Portugal offers an unparalleled quality of life, characterized by its stunning Mediterranean climate, rich cultural heritage, and safe, welcoming environment. When you accept this French Advisor for renowned European Bank - Lisbon, Portugal position in Portugal, you are choosing a lifestyle defined by breathtaking coastal views, historic architecture, and a dynamic urban energy that makes Portugal a top destination for international professionals.

Beyond the professional growth, Portugal provides an affordable cost of living and world-renowned gastronomy that caters to every taste. With our comprehensive relocation support, your transition to life in Portugal will be effortless, allowing you to fully immerse yourself in the vibrant community and welcoming culture that makes Portugal such a highly sought-after location for French-speaking jobs.

How to Apply

Are you ready to advance your career in one of the most exciting cities in Europe? Click "Apply Now" to submit your application for this French Advisor for renowned European Bank - Lisbon, Portugal position in Portugal and take the next step in your professional journey. We look forward to hearing from you. Sincerely, The Recruitment Team at Mercier Consultancy Group.