Norwegian Customer Support Consultant - Remote in Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We specialize in facilitating seamless transitions for professionals seeking to advance their careers through prestigious, remote-based roles across the Mediterranean.

Job Overview

We are currently seeking a motivated individual to join our client as a Norwegian Customer Support Consultant - Remote in Greece position in Greece. This is an exceptional opportunity to represent a global entertainment brand while enjoying the flexibility of remote work within the beautiful landscapes of Greece, one of the most sought-after destinations for Norwegian-speaking jobs.

Key Responsibilities

• Deliver high-quality customer support services to subscribers via phone and chat channels.
• Assist customers with complex account inquiries, billing questions, and payment processing issues.
• Troubleshoot technical streaming challenges and content accessibility issues for end-users.
• Provide expert guidance on platform navigation and "how-to" inquiries to ensure a premium user experience.
• Maintain accurate customer records within our internal database in accordance with data protection protocols.
• Collaborate with international teams to optimize service delivery within the customer support services industry.
• Uphold brand standards while ensuring every interaction reflects the values of the organization.

Requirements

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• Proven experience in a customer support services environment or a passion for delivering excellence in service.
• Strong technical aptitude and the ability to troubleshoot digital media platforms effectively.
• Excellent communication and interpersonal skills, essential for all Norwegian-speaking jobs.
• Ability to reside and work remotely within Greece.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Choosing to work in Greece offers a unique blend of ancient history, vibrant modern culture, and the world-famous Mediterranean climate. When you secure one of our Norwegian-speaking jobs, you are not just taking a step in your career; you are embracing a lifestyle characterized by sun-drenched beaches, exquisite culinary experiences, and a welcoming local community that makes Greece the perfect place to build your future.

Our commitment to your transition is comprehensive. By choosing a Norwegian Customer Support Consultant - Remote in Greece position in Greece, you benefit from our dedicated support teams, allowing you to settle into your new home in Greece with total peace of mind. Experience the high quality of life that has made thousands of professionals move to Greece to advance their careers while enjoying an unparalleled work-life balance.

How to Apply

If you are ready to embark on this professional journey and thrive in one of the most exciting Norwegian-speaking jobs available today, please click Apply Now to submit your application to Mercier Consultancy Group. We look forward to reviewing your credentials and assisting you in your move to a rewarding career in Greece.