Dutch speaking Customer Support in Lisbon

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in sourcing professionals for high-impact roles, ensuring that every placement contributes to excellence within the Customer Support Services industry.

Job Overview

We are currently seeking motivated individuals for a Dutch speaking Customer Support in Lisbon position in Portugal, designed for those eager to build an international career. This role within the Customer Support Services industry offers a unique opportunity to join a vibrant, multinational team in one of Europe’s most dynamic hubs for Dutch-speaking jobs.

Key Responsibilities

• Provide high-quality assistance to customers via phone, email, and live chat within the Customer Support Services sector.
• Resolve product, service, and account-related inquiries with professionalism and empathy.
• Represent a global brand while maintaining a helpful and positive tone at all times.
• Efficiently escalate complex technical issues to the appropriate departments for swift resolution.
• Ensure customer satisfaction targets are met through effective communication and problem-solving.
• Document all interactions accurately within the internal database to maintain high service standards.
• Contribute to a collaborative team environment by sharing knowledge and best practices for Dutch-speaking jobs in the region.

Requirements

• Native or fluent Dutch (spoken and written) is essential for this Dutch speaking Customer Support in Lisbon position in Portugal.
• Proficiency in English to facilitate professional communication within our international office.
• A valid EU passport or legal right to work in Portugal.
• Strong problem-solving skills and a genuine passion for delivering excellent customer experiences.
• Ability to thrive in a fast-paced environment and adapt to changing requirements in the Customer Support Services industry.
• A positive, proactive attitude and the willingness to relocate to Lisbon to start your new chapter.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you are fully equipped for your role in Customer Support Services.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Portugal seamless.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Portugal

Living and working in Portugal offers an unparalleled lifestyle, characterized by over 300 days of sunshine and a Mediterranean climate. As you settle into one of our many jobs in Portugal, you will enjoy a rich cultural history, world-class gastronomy, and a coastal landscape that makes every day feel like a retreat. Portugal is known for its warm hospitality, ensuring that your transition into this new environment is both comfortable and exciting.

Beyond the professional benefits, Portugal provides an exceptional quality of life. From the vibrant nightlife of Lisbon to the serene Atlantic beaches, you will find that relocation to Portugal is a decision that rewards you both personally and professionally. Our dedicated support team ensures that finding your place in Portugal is effortless, allowing you to focus on your career growth while enjoying the unique charm that only Portugal can provide.

How to Apply

If you are ready to take the next step in your career and join a leading team for a Dutch speaking Customer Support in Lisbon position in Portugal, we would love to hear from you. Click 'Apply Now' to submit your application and start your journey with Mercier Consultancy Group today.