Kundenexpert:innen für eine führende deutsche Versicherungsg

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless international career transitions, ensuring that every professional partnership we foster leads to long-term mutual success.

Job Overview

We are seeking dedicated professionals for the Kundenexpert:innen für eine führende deutsche Versicherungsg position in Greece within the dynamic Customer Support Services industry. This is a unique opportunity to represent a prestigious German insurance brand while enjoying the vibrant lifestyle of Athens, supported by our comprehensive relocation assistance.

Key Responsibilities

• Manage automotive insurance inquiries, including processing new applications, contract modifications, and terminations.
• Administer all incoming correspondence and documentation with high precision and professionalism.
• Update and maintain accurate client data, including address changes, banking details, and SEPA mandates.
• Provide expert telephone support regarding insurance offers and existing contract terms.
• Generate cross-selling offers across various insurance lines to support business growth.
• Assist clients with digital self-service tools, online account setup, and troubleshooting.
• Coordinate appointments for specialized pension and retirement planning consultations.
• Ensure comprehensive, end-to-end resolution of client concerns, escalating complex matters only when necessary.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Valid EU passport is required for all applicants.
• Demonstrated passion for delivering excellence within the Customer Support Services industry.
• Strong communication skills with the ability to explain complex insurance concepts clearly.
• A proactive, solution-oriented approach to problem-solving.
• Commitment to accuracy and attention to detail in high-volume data entry environments.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Excellent career growth opportunities in one of the leading German-speaking jobs in Greece.

Life in Greece

Living in Greece offers an unparalleled Mediterranean lifestyle where ancient history meets modern coastal living. By securing one of our available German-speaking jobs, you will enjoy year-round sunshine, a rich cultural tapestry, and the famous Greek hospitality. Greece is truly a destination that provides an exceptional balance between professional development and personal rejuvenation.

Our relocation support ensures your move to Greece is stress-free, allowing you to focus on discovering the incredible culinary scene and the high quality of life found only in Greece. Whether you are exploring historic landmarks or enjoying the vibrant atmosphere of Athens, your transition will be handled with care, making your stay in Greece a life-changing experience.

How to Apply

If you are ready to advance your career with this Kundenexpert:innen für eine führende deutsche Versicherungsg position in Greece, we invite you to apply today. Join our international team and discover the best Jobs in Greece by clicking the Apply Now button. We look forward to reviewing your application.

Best regards, The Recruiting Team at Mercier Consultancy Group.