German speaking Customer Experts for Dyson

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, specializing in connecting top-tier talent with world-class international brands. We are dedicated to providing seamless career transitions and fostering excellence within the global Customer Support Services industry.

Job Overview

We are seeking motivated professionals for the German speaking Customer Experts for Dyson position in Greece. This is a premier opportunity to join a global leader in home technology, where your language skills and commitment to service excellence will support users of innovative Dyson products.

Key Responsibilities

• Manage incoming phone calls, messages, and emails for Dyson customers within the Customer Support Services sector.
• Provide expert information and assistance regarding Dyson’s range of vacuum cleaners, air purifiers, and hair care tools.
• Perform technical troubleshooting to resolve customer inquiries efficiently.
• Manage the end-to-end processing of warranty claims, repairs, and product replacements.
• Deliver personalized product recommendations tailored to individual customer needs and preferences.
• Maintain superior levels of customer satisfaction through professional, courteous, and effective communication.

Requirements

• Native or fluent German (spoken and written).
• Valid EU passport (mandatory).
• Excellent communication skills in both German and English.
• Strong attention to detail with proven technical troubleshooting and problem-solving abilities.
• Professionalism when managing customer concerns and navigating unexpected challenges.
• Prior experience in the Customer Support Services industry is highly valued.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training on Dyson product ecosystems.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Choosing one of our German speaking jobs means embracing the vibrant lifestyle of Athens, Greece. Enjoy a Mediterranean climate, world-renowned history, and a culture that perfectly balances modern professional life with relaxed seaside living throughout Greece.

Relocating to Greece offers a high quality of life, featuring exceptional culinary experiences and a welcoming community. As you settle into your new home in Greece, our concierge team ensures a stress-free transition, allowing you to focus on your career growth in one of the most exciting Jobs in Greece available today.

How to Apply

If you are ready to launch your career in the international Customer Support Services industry, click "Apply Now" to submit your application. We look forward to welcoming you to the team. Best regards, the recruitment team at Mercier Consultancy Group.