Norwegian-Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands. We specialize in facilitating seamless transitions for professionals pursuing exceptional career opportunities within the global customer support services industry.

Job Overview

We are currently seeking candidates for the Norwegian-Speaking Customer Experts for Mercedes-Benz position in Greece to join our prestigious client in the automotive sector. This is a unique opportunity to provide world-class service as part of a premium customer support services team while enjoying a vibrant career abroad.

Key Responsibilities

• Act as the primary point of contact for customer inquiries, representing the Mercedes-Benz brand with professionalism and excellence.
• Manage high-quality customer interactions via phone and email within the customer support services framework.
• Provide expert advice on product information and vehicle services to ensure a seamless experience for all clients.
• Address and resolve customer concerns efficiently, maintaining the high standards expected in the automotive industry.
• Facilitate accurate and effective roadside assistance protocols for customers in need.
• Contribute to a positive team environment by exchanging ideas and innovative solutions with colleagues.
• Ensure every interaction reflects the premium quality associated with one of the world's most esteemed car manufacturers.

Requirements

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English to support international customer support services operations.
• Previous experience in a customer-facing role or support environment is highly preferred.
• A genuine passion for the automotive industry and a commitment to technical learning.
• Proven problem-solving skills and the ability to maintain composure in high-pressure situations.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Embarking on one of our Norwegian-speaking jobs in Greece means more than just a career step; it is an invitation to embrace the Mediterranean lifestyle. Greece offers an unparalleled quality of life, where historic culture, sunny weather, and a relaxed atmosphere create the perfect environment to thrive both personally and professionally.

Our candidates consistently find that the relocation process to Greece is smooth and rewarding. From tasting world-class cuisine to exploring ancient landmarks, you will find that living and working in Greece provides a unique balance. We invite you to explore these exciting jobs in Greece and start your Mediterranean journey today.

How to Apply

If you are ready to elevate your career and join a dynamic team in a stunning location, please submit your application to be considered for the Norwegian-Speaking Customer Experts for Mercedes-Benz position in Greece. We look forward to reviewing your profile. Sincerely, The Recruitment Team at Mercier Consultancy Group.