Polish speaking Customer Experts for Dyson

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our bespoke approach to career development, ensuring every candidate finds the perfect placement to thrive in the global Customer Support Services sector.

Job Overview

We are currently seeking talented individuals to join our team in Athens for the Polish speaking Customer Experts for Dyson position in Greece. This is a unique opportunity to represent a global leader in innovative technology within the fast-paced Customer Support Services industry. If you are looking for rewarding Polish speaking jobs in a vibrant Mediterranean setting, your next career move starts here.

Key Responsibilities

• Manage incoming phone calls, emails, and chat messages from Dyson customers with professionalism and care.
• Provide expert guidance on Dyson’s premium product range, including vacuum cleaners, air purifiers, and hair care technology.
• Conduct technical troubleshooting to assist customers with product inquiries and device operation.
• Efficiently process warranty claims, repair requests, and product replacements in line with company standards.
• Deliver personalized product recommendations tailored to specific customer needs and preferences.
• Maintain a high level of customer satisfaction by providing proactive and courteous support throughout every interaction.
• Collaborate with the broader team to enhance service delivery within the Customer Support Services sector.

Requirements

• Native or fluent Polish (spoken and written) is mandatory for this role.
• Proficiency in English to facilitate professional communication in an international office environment.
• Strong technical troubleshooting and problem-solving skills tailored to the Customer Support Services industry.
• A customer-centric mindset with excellent interpersonal and verbal communication skills.
• Valid EU passport or valid Greek work permit.
• Previous experience in a customer service or technical support role is highly valued.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on Dyson technologies
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• An exciting career path for those seeking Polish speaking jobs in Greece
• And Much More...

Life in Greece

Embracing one of our Polish speaking Customer Experts for Dyson position in Greece means more than just a job; it is a lifestyle upgrade. Greece offers a unique blend of ancient history, world-class Mediterranean cuisine, and an enviable climate that keeps the spirit high throughout the year. When you choose one of our available jobs in Greece, you gain access to a vibrant culture and a high quality of life.

Our dedicated team ensures your transition is seamless. With the support of our Relocation Concierge, you will find it incredibly easy to settle into life in Greece and start your new journey with confidence. Discover why so many professionals choose to build their careers in Greece, where the sun meets professional growth.

How to Apply

Are you ready to elevate your career with a global industry leader? We invite you to click "Apply Now" to submit your application for this Polish speaking Customer Experts for Dyson position in Greece. A member of the Mercier Consultancy Group recruitment team will be in touch to discuss the next steps. We look forward to hearing from you!