Portuguese-Speaking Customer Experts for Canon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities across Europe. As a leader in the BPO and staffing industry, we pride ourselves on facilitating seamless professional transitions that empower candidates to thrive in dynamic, global environments.

Job Overview

We are currently sourcing candidates for a prestigious Portuguese-Speaking Customer Experts for Canon position in Greece. This role within the customer support services industry invites tech-savvy professionals to join a world-leading brand, providing high-quality assistance to customers while enjoying a vibrant professional life in Athens.

Key Responsibilities

• Communicate with customers via phone, chat, and e-mail to provide expert product support.
• Manage and track support cases to ensure timely and efficient resolutions.
• Build and maintain strong, professional relationships with partners, demonstrating empathy at all times.
• Meet key performance indicators and internal targets essential for excellence in the customer support services industry.
• Address customer inquiries regarding printers, photocopiers, and digital cameras, providing effective troubleshooting solutions.
• Execute standard diagnostic procedures to resolve technical challenges and escalate complex issues when necessary.
• Ensure every interaction results in high customer satisfaction through a solution-oriented approach.

Requirements

• Native or fluent Portuguese (spoken and written) is mandatory for this role.
• Good communication skills in English to operate effectively within an international team.
• Tech-savviness and a genuine passion for imaging technology products.
• Strong problem-solving skills and the ability to think creatively to find solutions.
• An empathetic and professional demeanor, ideal for high-standard customer support services.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) is included.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece offers more than just a career step; it is an invitation to experience the Mediterranean lifestyle. With its legendary sunshine, rich historical heritage, and vibrant modern culture, Greece provides an unmatched backdrop for your professional growth.

Our candidates enjoy a high quality of life, characterized by world-renowned cuisine and a warm, inviting social atmosphere. Choosing to pursue Portuguese-speaking jobs in this beautiful country means balancing a demanding career in customer support services with a relaxed, fulfilling environment that only Greece can offer.

How to Apply

If you are ready to take the next step in your career and join the prestigious Portuguese-Speaking Customer Experts for Canon position in Greece, we encourage you to click Apply Now. Your future in international customer support services starts here with Mercier Consultancy Group.