Swedish speaking Customer Experts for Dyson

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading global brands. We specialize in facilitating seamless transitions for professionals seeking to advance their careers while embarking on exciting international opportunities.

Job Overview

We are currently seeking talented individuals for the Swedish speaking Customer Experts for Dyson position in Greece. This is a unique opportunity to join one of our premier partners in the Customer Support Services industry, providing world-class technical and product support to customers across the globe.

Key Responsibilities

• Handle incoming phone calls, messages, and emails from Dyson customers with a focus on service excellence.
• Provide expert information and guidance on the full range of Dyson products, including vacuum cleaners, air purifiers, and hair care technology.
• Perform technical troubleshooting to resolve customer inquiries efficiently and effectively.
• Manage the end-to-end processing of warranty claims, repairs, and product replacements.
• Deliver personalized product recommendations tailored to individual customer needs and preferences.
• Maintain high levels of customer satisfaction through professional, empathetic, and courteous communication.
• Document customer interactions accurately within the support systems of our Customer Support Services department.

Requirements

• Native or fluent Swedish (spoken and written).
• Proficiency in English for internal training and corporate communication.
• Valid EU passport (mandatory).
• Strong technical troubleshooting and analytical problem-solving skills.
• Exceptional communication skills and a passion for delivering premium customer service.
• Previous experience in the Customer Support Services industry is highly valued.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training on Dyson products and customer support methodology.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Fantastic opportunity to develop your career through one of the most sought-after Swedish speaking jobs in Greece.

Life in Greece

Embrace a vibrant new lifestyle by choosing one of our many Jobs in Greece. As a global hub for international talent, Greece offers a unique blend of ancient history, stunning Mediterranean beaches, and a warm, inviting culture that makes relocating a truly life-changing experience. Living in Greece allows you to enjoy a Mediterranean climate with sunshine nearly all year round.

Beyond the professional benefits, the quality of life in Greece is exceptional, featuring world-renowned gastronomy and a friendly local community. When you pursue the Swedish speaking Customer Experts for Dyson position in Greece, you are not just getting a job; you are joining a thriving expatriate community in a country that balances modern professional demands with a relaxed, sunny atmosphere. Start your next chapter in beautiful Greece today.

How to Apply

If you are ready to elevate your career and join a world-class team in the Customer Support Services industry, we invite you to click 'Apply Now' to submit your application. A representative from Mercier Consultancy Group will review your profile and contact you regarding the next steps.