Norwegian Speaking Customer Service Representative - Booking

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our premium approach to human capital, ensuring that every placement we facilitate creates long-term value for both our candidates and our global partners.

Job Overview

We are currently seeking a motivated professional for a Norwegian Speaking Customer Service Representative - Booking position in Spain. This is a unique opportunity to join an industry-leading team in the Customer Support Services sector, where your language skills will bridge the gap between international travellers and global accommodation providers.

Key Responsibilities

• Analyze and identify the specific needs of customers to provide tailored support.
• Act as a professional mediator between international travellers and accommodation suppliers across the globe.
• Ensure a consistently high level of customer service excellence in all interactions.
• Clarify inquiries regarding services, payment procedures, and technical booking requirements.
• Provide accurate, timely information to clients via email and telephone communication.
• Adhere to established business processes within the Customer Support Services framework.
• Maintain clear and empathic communication to resolve booking-related issues efficiently.

Requirements

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• A problem-solving and solution-driven mentality A positive, motivated mindset that will help you deal with some tricky customer problems.
• Goal-oriented work approach An open mind to changing priorities and business processes.
• Affinity with Accommodation platforms Experience within customer service or contact center environments will be valued.
• Excellent listening skills and the ability to work effectively as part of an international team.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• And Much More...

Life in Spain

Embracing the vibrant culture of Spain is a highlight for those pursuing international careers. With its sun-drenched Mediterranean coastline, world-famous architecture, and a climate that boasts sunshine almost year-round, Spain offers an unparalleled lifestyle. Whether you are walking through the historic streets of Barcelona or enjoying the local coastal life, Spain provides a backdrop of energy and inspiration for all our employees.

Choosing one of our Norwegian-speaking jobs means immersing yourself in the culinary wonders and the social, relaxed pace of life that makes Spain so iconic. From the exceptional quality of life to the seamless connectivity of the city, working in Spain will surely be a transformative experience for your professional and personal growth.

How to Apply

If you are ready to elevate your career and secure your future with one of the top jobs in Spain, we invite you to take the next step. Click Apply Now to submit your application for this Norwegian Speaking Customer Service Representative - Booking position in Spain. We look forward to reviewing your profile.

Kind regards,
The Recruitment Team at Mercier Consultancy Group