Dutch Speaking Customer Service Advisor(Relocation to Malta)

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We specialize in sourcing multilingual professionals for industry-leading organizations, ensuring a seamless integration into global career paths.

Job Overview

We are seeking a dedicated professional for the Dutch Speaking Customer Service Advisor(Relocation to Malta) position in Malta. Join our prestigious client in the Customer Support Services industry and provide world-class assistance to a global customer base from our state-of-the-art office in Sliema.

Key Responsibilities

• Deliver exceptional support to customers within the Customer Support Services industry, addressing a wide range of account-related inquiries.
• Maintain high service standards through effective communication in your native or fluent Dutch.
• Utilize internal systems to process queries efficiently and accurately, contributing to our market-leading reputation.
• Collaborate with a diverse team to ensure seamless customer experiences across various sporting and gaming events.
• Participate in a flexible shift system to support a global customer calendar, including weekends and public holidays.
• Engage in continuous professional development and training to stay updated on industry-specific protocols.
• Contribute to a positive, collaborative office culture in our hybrid work environment in Malta.

Requirements

• Native or fluent Dutch (spoken and written).
• Strong commitment to delivering excellence in the Customer Support Services sector.
• Ability to work a flexible shift schedule, including weekends and public holidays.
• Excellent problem-solving skills and a proactive, professional attitude.
• Enthusiasm for relocating to Malta for this exciting international career opportunity.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you succeed in your role.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Hybrid Work Model (mix of on-site and remote) based in Sliema.
• And Much More...

Life in Malta

Living in Malta offers an unparalleled lifestyle, blending centuries of history with a vibrant, modern Mediterranean culture. With over 300 days of sunshine a year, Malta provides the perfect backdrop for balancing your professional growth in one of the many Dutch-speaking jobs available with a relaxed coastal lifestyle.

Beyond the professional appeal of jobs in Malta, you will enjoy a high quality of life featuring world-class Mediterranean cuisine, crystal clear waters, and a welcoming international community. Relocating to Malta with the support of our dedicated experts ensures you can focus on enjoying your new home from the moment you arrive in this stunning island destination.

How to Apply

If you are ready to take the next step in your career with this Dutch Speaking Customer Service Advisor(Relocation to Malta) position in Malta, we invite you to click 'Apply Now' to submit your application. Our team at Mercier Consultancy Group looks forward to helping you start your journey.