Italian-Speaking Consumer Experts for JTI

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between top-tier global talent and industry-leading organizations. We pride ourselves on facilitating career-defining opportunities within the European market, ensuring that every professional placement is a success story.

Job Overview

We are currently looking for exceptional individuals to fill the Italian-Speaking Consumer Experts for JTI position in Greece. This role within the customer support services industry offers the unique chance to represent a global leader while building your international career in one of Europe’s most vibrant professional hubs.

Key Responsibilities

• Act as the primary point of contact for consumer requests, representing JTI, a globally esteemed leader in the industry.
• Manage interactions via phone, email, and chat to ensure a seamless and high-quality consumer experience.
• Provide comprehensive information and resolve inquiries regarding JTI’s diverse product range.
• Address and resolve consumer concerns with a professional, empathetic, and timely approach.
• Maintain a proactive mindset to turn every interaction into a positive experience for the consumer.
• Uphold the standards of excellence expected in the customer support services sector.

Requirements

• Native or fluent Italian (spoken and written).
• Very good command of the English language.
• Proven experience in customer support services or consumer care roles is considered a strong asset.
• Highly developed communication skills with a focus on problem-solving.
• Tech-savviness and a genuine sense of ownership over your responsibilities.
• A positive, professional attitude suitable for the dynamic environment of Italian-speaking jobs.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Choosing one of the many jobs in Greece means embracing a lifestyle defined by sunshine, ancient history, and a modern, Mediterranean pace. When you accept an Italian-Speaking Consumer Experts for JTI position in Greece, you immerse yourself in a culture known for its warm hospitality and world-class culinary experiences. Greece offers a unique environment where professional growth meets a high quality of life.

Our comprehensive relocation package ensures that your transition to life in Greece is smooth and stress-free. From the historic streets of Athens to the stunning coastal views, you will find that living and working in Greece provides a perfect balance. Joining these Italian-speaking jobs allows you to build a career in a country that values both productivity and personal well-being.

How to Apply

If you are ready to take the next step in your career with the Italian-Speaking Consumer Experts for JTI position in Greece, we encourage you to click "Apply Now" to submit your application. We look forward to helping you start your journey in Greece with Mercier Consultancy Group.