Italian-Speaking Financial Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting top-tier talent with industry-leading global organizations. We pride ourselves on facilitating career-defining opportunities within the vibrant landscape of professional services and customer support sectors.

Job Overview

We are currently seeking talented professionals for the Italian-Speaking Financial Customer Experts position in Greece. This role is an exceptional opportunity for those passionate about fintech to provide high-quality support within the dynamic Customer Support Services industry, helping shape the future of digital banking and global payments.

Key Responsibilities

• Act as the primary point of contact for customer and client requests regarding financial and money transfer services.
• Deliver a seamless customer experience through professional communication via phone, email, and live chat.
• Consult with clients regarding industry best practices to ensure optimal product usage.
• Respond to and resolve customer inquiries, service requests, and complaints with the utmost professionalism and efficiency.
• Maintain a focus on service excellence to drive high levels of customer loyalty and satisfaction.
• Monitor and address emerging technical or financial issues in a fast-paced Customer Support Services environment.
• Collaborate with internal teams to meet personal and departmental performance goals.

Requirements

• Native or fluent Italian (spoken and written).
• Proficiency in English (written and spoken) to succeed in our international work environment.
• Genuine interest in fintech, digital banking, and modern payment solutions.
• Exceptional communication, soft skills, and a proactive problem-solving mindset.
• Previous experience in a customer support role is highly valued.
• Tech-savviness and the ability to thrive within a fast-paced, collaborative industry.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training programs to ensure your success.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) included for all international hires.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation, and settling in.
• And Much More...

Life in Greece

Embarking on one of our Italian-speaking jobs means embracing the Mediterranean lifestyle. Greece offers an unparalleled quality of life, where ancient history meets modern coastal living, providing a sunny, vibrant backdrop for your professional growth. Residents in Greece enjoy a world-renowned culinary scene, a welcoming culture, and a relaxed atmosphere that balances the rigor of high-end Customer Support Services.

Choosing to pursue jobs in Greece with Mercier Consultancy Group ensures that your transition is smooth and supported. With our dedicated concierge service handling the logistics, you can focus on enjoying the exceptional climate and social vibrancy that Greece is famous for. Experience the perfect blend of professional advancement and personal adventure by joining our community in Greece today.

How to Apply

If you are ready to take the next step in your career as an Italian-Speaking Financial Customer Expert in Greece, we invite you to submit your application by clicking "Apply Now." Join our team at Mercier Consultancy Group and launch your career in one of the most exciting hubs in Europe.