Portuguese-Speaking Customer Experts for Cloud Platform

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier global talent with industry-leading organizations across Europe. We specialize in identifying excellence within the Customer Support Services sector, ensuring our candidates find rewarding career paths that offer both professional growth and life-changing international experiences.

Job Overview

We are currently seeking talented individuals for the Portuguese-Speaking Customer Experts for Cloud Platform position in Greece. This role is a fantastic opportunity to join a fast-paced environment where you will utilize your technical aptitude to support users of a global cloud storage leader, making this one of the most sought-after Portuguese-speaking jobs currently available.

Key Responsibilities

• Provide high-quality 24/7 help-desk support for cloud platform users via phone and email.
• Troubleshoot technical inquiries related to cloud storage, backup, and file synchronization solutions.
• Ensure an exceptional user experience by adhering to professional client procedures and guidelines.
• Maintain a proactive and positive mindset to drive continuous improvement in our customer support services processes.
• Collaborate effectively with international colleagues to exchange innovative solutions and technical insights.
• Act as a brand ambassador for one of the world’s leading cloud technology companies.

Requirements

• Native or fluent Portuguese (spoken and written).
• Excellent English communication skills.
• Proven technical troubleshooting and problem-solving capabilities within the Customer Support Services industry.
• Familiarity with modern technology trends and cloud-based software environments.
• Prior experience in customer-facing roles is highly valued.
• Ability to relocate to Athens, Greece, to join our vibrant on-site team.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training programs to ensure your success.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving for our jobs in Greece.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Embrace the Mediterranean lifestyle by choosing one of our Portuguese-speaking jobs in Greece. Beyond the professional opportunity, Greece offers an unparalleled quality of life, featuring legendary sunshine, historic landmarks, and a welcoming culture that makes every newcomer feel right at home. Living in Greece allows you to experience the perfect balance of a modern career and a relaxed, vibrant atmosphere.

Your transition will be seamless with our comprehensive relocation support, ensuring that your move to Greece is stress-free. Whether you are enjoying the world-renowned local cuisine, exploring the beautiful coastlines, or networking in the heart of Athens, the experience of living in Greece is truly transformative. Join our team today and discover why so many professionals choose the Portuguese-Speaking Customer Experts for Cloud Platform position in Greece as their next career step.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in one of Europe’s most beautiful cities, we invite you to apply today. Simply click the "Apply Now" button to submit your application to Mercier Consultancy Group. We look forward to hearing from you!