French speaking Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with industry-leading corporations across Europe. We specialize in identifying exceptional candidates for the most sought-after jobs in Greece, ensuring a seamless and professional recruitment journey for both our partners and our candidates.

Job Overview

We are currently seeking motivated professionals for a French speaking Customer Service Representative position in Greece within the dynamic Customer Support Services industry. If you are passionate about delivering high-quality support and eager to start an international career, this role offers the perfect platform for personal and professional growth.

Key Responsibilities

• Manage inbound customer inquiries via phone, email, and live chat within the Customer Support Services sector.
• Identify and assess customer needs to ensure maximum satisfaction and timely resolutions.
• Build sustainable, trusting relationships with clients through clear and professional communication.
• Provide accurate, valid, and complete information by utilizing specialized internal support tools and methods.
• Consistently meet individual and team-based call-handling and quality service targets.
• Maintain detailed and accurate records of all customer interactions and account updates.
• Adhere strictly to industry-standard communication procedures, guidelines, and corporate policies.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• A proactive and positive attitude towards developing a career in the Customer Support Services industry.
• Excellent communication skills with a focus on problem-solving and customer satisfaction.
• Ability to thrive in a multicultural, fast-paced environment typical of international jobs in Greece.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Embracing one of our French speaking jobs in Greece means more than just a career step; it means stepping into a lifestyle defined by Mediterranean sunshine, ancient history, and vibrant culture. Greece offers an unparalleled quality of life, allowing you to enjoy world-class coastal beauty and a warm, welcoming community during your time abroad.

Beyond the professional benefits, living in Greece provides you with the chance to experience exquisite culinary traditions and a relaxed, social atmosphere. With our dedicated relocation support, your transition to life in Greece will be smooth and enjoyable, ensuring you can focus on thriving in your new French speaking Customer Service Representative position in Greece.

How to Apply

Are you ready to join a global team and elevate your professional profile? Click the Apply Now button to submit your application and take the first step toward your new chapter in Europe. We look forward to reviewing your profile. Best regards, the team at Mercier Consultancy Group.