German Advisor for World's Leading Insurance Broker

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-leading organizations across Europe. We specialize in facilitating seamless transitions for professionals seeking to advance their careers within the dynamic Customer Support Services industry.

Job Overview

We are currently seeking a motivated professional to join our team as a German Advisor for World's Leading Insurance Broker position in Portugal. This is an exceptional opportunity to represent a global industry giant in the Customer Support Services sector while enjoying the vibrant lifestyle offered by one of Europe’s most exciting hubs for German-speaking jobs.

Key Responsibilities

• Provide first-contact resolutions to customer queries with precision and empathy.
• Deliver specialized customer support through both written and phone communication channels.
• Build meaningful, lasting relationships by addressing customer inquiries in a courteous, friendly, and professional manner.
• Consistently meet and exceed defined quality goals, compliance regulations, and productivity targets.
• Create an exceptional customer experience that sets a benchmark for the insurance industry.
• Collaborate effectively with management and provide actionable feedback to improve service processes.

Requirements

• Native or fluent German (spoken and written).
• Strong English communication skills to thrive in our multicultural office environment.
• Valid EU passport (mandatory).
• Proven passion for delivering high-quality service within the Customer Support Services industry.
• Professional demeanor and ability to adapt to a fast-paced, global insurance environment.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Professional Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) included.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Portugal

Embarking on one of the many available German-speaking jobs in Portugal offers more than just a career move; it is a gateway to a balanced, Mediterranean lifestyle. Portugal is world-renowned for its stunning coastal scenery, temperate climate, and rich cultural heritage, making it an ideal destination for those seeking a high quality of life while working in Customer Support Services.

Beyond the workplace, Portugal offers an incredible culinary scene and an inviting, multicultural community. Whether you are exploring the historic streets of Lisbon or enjoying the Atlantic breeze, life in Portugal promises daily adventure. With our comprehensive relocation support, your move to Portugal will be as smooth as possible, allowing you to focus on your professional growth and personal enjoyment in this beautiful country.

How to Apply

If you are ready to take the next step in your career and join a world-class team, we invite you to click Apply Now to submit your application. We look forward to reviewing your profile and helping you secure your future as a German Advisor for World's Leading Insurance Broker position in Portugal. Best regards, the team at Mercier Consultancy Group.