Danish Customer Advisor for NIKON - Lisbon, Portugal

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, connecting top-tier talent with world-leading brands. We specialize in facilitating high-level career opportunities, ensuring a seamless transition for professionals seeking global excellence in the customer support services sector.

Job Overview

We are currently seeking a motivated professional for the Danish Customer Advisor for NIKON - Lisbon, Portugal position in Portugal. Join our expert team in the customer support services industry, where you will provide high-quality assistance to Nikon users while enjoying one of the most exciting Danish-speaking jobs in the heart of Europe.

Key Responsibilities

• Provide comprehensive support to Nikon customers via phone and email regarding products and services.
• Identify technical demands and troubleshoot issues using specialized company resources.
• Build meaningful relationships with customers through courteous, professional, and friendly communication.
• Meet and exceed defined service quality goals, compliance standards, and internal productivity targets.
• Contribute to an exceptional customer experience that reflects the prestige of the Nikon brand.
• Collaborate with management to refine processes and provide valuable operational feedback.

Requirements

• Native or fluent Danish (spoken and written) at a C2 level.
• Advanced level of English (minimum C1) for internal reporting and collaboration.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Exceptional communication skills, including active listening and professional phone etiquette.
• Valid EU passport or a legal work permit to work in Portugal.
• A genuine passion for technology and a desire to learn within a dynamic customer support services environment.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) is included.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Portugal

Choosing to pursue jobs in Portugal means embracing a lifestyle defined by sunshine, history, and a vibrant multicultural atmosphere. Lisbon is an ideal destination for those seeking a high quality of life, offering beautiful coastal views, iconic architecture, and a warm, welcoming culture that makes settling into Portugal a truly delightful experience.

Beyond the workplace, Portugal offers world-class gastronomy and a relaxed Mediterranean pace of life that perfectly complements a busy professional career. By securing this Danish Customer Advisor for NIKON - Lisbon, Portugal position, you are not just taking a step in your career, but choosing to call the beautiful country of Portugal your new home.

How to Apply

If you are ready to take the next step in your career and join one of the most sought-after Danish-speaking jobs in Europe, we encourage you to click Apply Now. We look forward to reviewing your application and helping you start your journey with Mercier Consultancy Group.