Norwegian Customer Advisor for NIKON - Lisbon, Portugal

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, dedicated to connecting top-tier talent with world-class international organizations. We specialize in sourcing multilingual professionals for premier Customer Support Services roles, ensuring that both our clients and candidates thrive in a dynamic global business environment.

Job Overview

We are currently seeking a talented professional for the Norwegian Customer Advisor for NIKON - Lisbon, Portugal position in Portugal. This is an exceptional opportunity to represent one of the world's most respected photographic brands while building your career within the fast-paced Customer Support Services industry.

Key Responsibilities

• Provide expert support to customers by addressing inquiries regarding NIKON products and services via phone and email.
• Identify and troubleshoot technical or service demands, offering effective resolutions using available internal resources.
• Foster meaningful relationships with our client base by delivering courteous, friendly, and professional communication at all times.
• Strive to meet and exceed service quality standards, compliance regulations, and defined productivity targets within the Customer Support Services sector.
• Create outstanding customer experiences that reflect the prestige and innovation associated with the NIKON brand.
• Collaborate with management to provide actionable feedback and ensure the continuous improvement of support operations.

Requirements

• Native or fluent proficiency in Norwegian (spoken and written).
• Advanced level of English (C1 or higher) to facilitate internal and external communication.
• Must hold a valid EU passport or work permit for Portugal.
• Strong analytical, problem-solving, and critical thinking skills with acute attention to detail.
• Excellent interpersonal communication skills with a focus on attentive listening and professional writing.
• A genuine passion for learning and career advancement within the Customer Support Services field.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Professional Training.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Portugal

Embracing one of our Norwegian-speaking jobs means choosing a lifestyle defined by sunshine, culture, and history. Portugal offers an unparalleled quality of life, where you can enjoy world-renowned coastal views and a vibrant, friendly atmosphere. Living and working in Portugal provides the perfect balance between a demanding professional career and a relaxing Mediterranean lifestyle.

Beyond the professional advantages, you will find that relocation to Portugal is a life-changing adventure. From its delicious local gastronomy to its historic architecture, Portugal remains one of the most sought-after destinations in Europe. Join the growing community of professionals pursuing their careers in Portugal and enjoy the unique, warm hospitality that this beautiful country has to offer.

How to Apply

If you are ready to elevate your career with one of the most exciting Norwegian-speaking jobs currently available, we encourage you to click "Apply Now" to submit your profile. Our team at Mercier Consultancy Group is eager to review your application for the Norwegian Customer Advisor for NIKON - Lisbon, Portugal position in Portugal. Professional regards, the Recruitment Team at Mercier Consultancy Group.