Finnish Customer Advisor - Larnaca, Cyprus

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with world-class organizations. As a leader in European staffing and BPO advisory, we are dedicated to curating career-defining opportunities that blend professional growth with exceptional lifestyle experiences.

Job Overview

We are currently seeking a motivated professional for the Finnish Customer Advisor - Larnaca, Cyprus position in Cyprus, designed for those eager to excel in the Customer Support Services industry. If you are searching for high-quality Finnish-speaking jobs in an international environment, this role offers the perfect platform to build your career while enjoying the beauty of the Mediterranean.

Key Responsibilities

• Provide first-contact resolutions to customer queries within the Customer Support Services sector.
• Offer specialized support through both written communication and professional phone interactions.
• Build meaningful relationships with clients by answering questions in a courteous, friendly, and expert manner.
• Consistently meet and exceed customer service quality goals, internal compliance regulations, and productivity targets.
• Create an outstanding customer experience that aligns with our firm's commitment to service excellence.
• Collaborate with management to implement feedback and ensure operational efficiency.
• Maintain a deep understanding of service protocols to solve complex client issues effectively.

Requirements

• Native or fluent Finnish language skills (spoken and written).
• Valid EU passport or a valid work permit for Cyprus (mandatory).
• Intermediate level of English proficiency (B1).
• Strong communication and analytical skills with a natural flair for problem-solving.
• A genuine desire to learn and advance your professional trajectory within the Customer Support Services industry.
• Readiness to be based on-site in Larnaca, making this one of the most sought-after jobs in Cyprus.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training programs to ensure you succeed in your role.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) for a seamless transition.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Career development and professional growth within the competitive landscape of jobs in Cyprus.

Life in Cyprus

Embrace a life where the sun shines 330 days a year. Cyprus offers a unique blend of vibrant history, stunning beaches, and a relaxed Mediterranean lifestyle that makes it a premier destination for those seeking Finnish-speaking jobs abroad. Working in Cyprus allows you to balance a professional career in the Customer Support Services industry with a high quality of life that is truly second to none.

Beyond the professional benefits of the Finnish Customer Advisor - Larnaca, Cyprus position in Cyprus, you will enjoy a rich culinary scene, historical exploration, and the warmth of the local culture. Our dedicated relocation support ensures that your move to Cyprus is stress-free, allowing you to focus on settling into your new home in one of the most beautiful regions in the Mediterranean.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a breathtaking location, please click "Apply Now" to submit your application. We look forward to reviewing your profile for this exciting opportunity. Warm regards, Mercier Consultancy Group.