Italian speaking Customer Advisor - Athens, Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with exceptional opportunities across the continent. We pride ourselves on our premium, candidate-centric approach, ensuring that every professional we represent finds the perfect fit within our extensive network of global industry partners.

Job Overview

Are you a native or fluent Italian speaker seeking a rewarding career in the vibrant Customer Support Services sector? We are currently recruiting for an Italian speaking Customer Advisor - Athens, Greece position in Greece, offering the chance to join a multicultural team in one of Europe’s most historic and dynamic capital cities.

Key Responsibilities

• Deliver premium support to customers via phone, email, chat, and social media within the Customer Support Services industry.
• Provide accurate, valid, and complete information by adhering to established service procedures.
• Take ownership of customer queries, ensuring timely resolution and professional follow-up.
• Build meaningful relationships with customers by answering questions in a courteous and professional manner.
• Consistently meet and exceed quality goals, compliance regulations, and productivity targets.
• Curate amazing customer experiences that reflect our high standards of excellence.
• Actively collaborate with management to provide constructive feedback and maintain operational excellence.

Requirements

• Native or fluent level of Italian (C1/C2) is mandatory for this role.
• Intermediate level of English (minimum B2) in both verbal and written communication.
• Must hold EU citizenship or a valid work permit to work in Greece.
• Demonstrated analytical and problem-solving skills with meticulous attention to detail.
• Excellent phone communication and active listening skills suitable for a professional Customer Support Services environment.
• Must be currently located in Greece or willing to relocate to pursue this Italian speaking Customer Advisor - Athens, Greece position.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Permanent Contract
• Continuous Learning and Skill Development
• And Much More...

Life in Greece

Embracing the opportunity to work in Greece means immersing yourself in a culture where ancient history meets a modern, fast-paced lifestyle. Professionals relocating to Athens will enjoy the legendary Mediterranean climate, characterized by sun-drenched days and a vibrant social scene that makes Greece one of the most desirable destinations for international talent seeking Italian-speaking jobs.

Beyond the professional sphere, Greece offers an unparalleled quality of life, featuring world-renowned gastronomy and a welcoming local community. Choosing one of our Italian-speaking jobs in Greece provides you with the perfect balance of career growth and personal discovery as you explore the historic landmarks and coastal beauty that define life in Greece.

How to Apply

If you are ready to advance your career with one of the most exciting Italian speaking Customer Advisor - Athens, Greece position in Greece, we encourage you to submit your application today. Click 'Apply Now' to start your journey with Mercier Consultancy Group. We look forward to reviewing your credentials and discussing how you can contribute to our team.