Svensk - resekundtjänst till stöd för Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, specializing in connecting top-tier talent with premier global organizations. We pride ourselves on facilitating exceptional career paths, particularly for those seeking rewarding Swedish-speaking jobs within the thriving Customer Support Services industry.

Job Overview

We are currently recruiting for the Svensk - resekundtjänst till stöd för Booking.com position in Greece, offering a unique opportunity to represent a world-leading travel brand. This role is ideal for customer-centric professionals looking to elevate their career while enjoying the unparalleled lifestyle of working in the Customer Support Services sector abroad.

Key Responsibilities

• Respond to incoming written communications from customers with professionalism and care.
• Conduct thorough research to address customer inquiries and provide accurate resolutions effectively.
• Serve as the primary point of contact for premier accommodation partners to resolve issues regarding pricing, availability, and extranet tools.
• Provide valid, accurate, and complete information by utilizing standardized Customer Support Services tools and processes.
• Ensure a consistently high level of partner service to maintain a positive, professional brand experience.
• Transform your passion for travel into actionable support by assisting clients in creating unique travel experiences.
• Maintain clear and supportive communication across voice, chat, and email channels as required.

Requirements

• Native or fluent Swedish (spoken and written) is mandatory for this role.
• Valid EU passport is required for all candidates.
• Strong desire to pursue a career within the Customer Support Services industry.
• A caring, supportive attitude and the ability to demonstrate empathy in all customer interactions.
• Excellent problem-solving skills with a focus on delivering high-quality results.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you become an expert in your field.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Greece.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation, and settling in.
• And Much More...

Life in Greece

Choosing to accept one of our Swedish-speaking jobs in Greece means embracing a life of sun, history, and vibrant culture. Greece offers an enviable climate and a welcoming atmosphere that makes it one of the most desirable destinations for international professionals looking to balance their career in Customer Support Services with a high quality of life.

Beyond the professional growth found in the Svensk - resekundtjänst till stöd för Booking.com position in Greece, you will enjoy world-class Mediterranean cuisine and a rich social tapestry. By moving to Greece with our support, you gain access to an unforgettable adventure, supported by a professional team that ensures your transition to working in Greece is seamless and enjoyable.

How to Apply

If you are ready to take the next step in your career and join a global leader, we invite you to click Apply Now to submit your application for these exciting jobs in Greece. We look forward to hearing from you. Best regards, the recruitment team at Mercier Consultancy Group.