Turkish speaker Support Specialist to Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European recruitment, we specialize in placing professionals in high-impact Customer Support Services roles that foster long-term career growth.

Job Overview

We are currently sourcing for a Turkish speaker Support Specialist to Sofia, Bulgaria position in Bulgaria, perfect for candidates seeking to advance their careers within the dynamic Customer Support Services industry. This is an exceptional opportunity to join a global team, offering one of the most comprehensive support structures for those pursuing Turkish-speaking jobs in an international environment.

Key Responsibilities

• Provide professional, high-quality customer support via phone, email, and chat channels.
• Assist customers with diverse product-related questions and account-specific inquiries within the Customer Support Services sector.
• Troubleshoot technical issues efficiently, guiding users toward effective solutions.
• Escalate complex cases to relevant internal departments while maintaining clear communication.
• Review and moderate online content strictly adhering to global company policies and safety standards.
• Ensure all platform content complies with community guidelines to protect the user experience.
• Document all user interactions with precision and follow internal processes to maintain high service standards.
• Collaborate with diverse, international teams in a fast-paced environment to resolve customer needs.

Requirements

• Native or fluent Turkish (spoken and written) is mandatory for this role.
• Proven passion for a career in the Customer Support Services industry.
• Strong problem-solving skills and an ability to navigate digital platforms.
• Excellent communication skills, both verbal and written, in English and Turkish.
• Commitment to relocating for this Turkish speaker Support Specialist to Sofia, Bulgaria position in Bulgaria.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Bulgaria

Bulgaria is a hidden gem in Europe, offering a vibrant lifestyle that perfectly balances historical charm with modern convenience. Choosing from the many available jobs in Bulgaria means immersing yourself in a country with stunning mountain landscapes, a warm climate, and a welcoming culture that makes settling in an absolute pleasure. Bulgaria provides a high quality of life that is accessible and enriching for international professionals.

Beyond the career opportunities, Bulgaria is famous for its delicious cuisine and thriving nightlife. Relocating to this region through our Turkish-speaking jobs program ensures you are supported from day one. You will find that life in Bulgaria is defined by its affordability and its rapidly growing international community, making it the perfect backdrop for your next professional adventure.

How to Apply

If you are ready to take the next step in your career and join a top-tier firm in the heart of Europe, we encourage you to click "Apply Now" to submit your application. Join our team today for this exciting Turkish speaker Support Specialist to Sofia, Bulgaria position in Bulgaria. We look forward to reviewing your profile. Sincerely, The Recruitment Team at Mercier Consultancy Group.