Customer Service - Galician in Lisbon w/ relocation package

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we specialize in identifying exceptional candidates for the most sought-after Spanish-speaking jobs across the continent.

Job Overview

We are currently seeking dedicated professionals for a Customer Service - Galician in Lisbon w/ relocation package position in Portugal within the vibrant Customer Support Services industry. This role is a fantastic opportunity for those looking to launch their career in one of the best environments for jobs in Portugal, providing world-class assistance to an international client base.

Key Responsibilities

• Deliver professional inbound customer support services regarding bookings and the purchase of goods or services.
• Manage diverse customer requests with accuracy and efficiency within a fast-paced Customer Support Services environment.
• Act as a brand ambassador by maintaining a positive and helpful attitude in every interaction.
• Effectively clarify customer doubts and provide guidance on company policies and service offerings.
• Proactively manage customer changes, account adjustments, and inquiries.
• Resolve complex complaints and address customer concerns to ensure long-term satisfaction.
• Maintain detailed documentation of support interactions in line with industry best practices.

Requirements

• Native or fluent Spanish (spoken and written) is strictly required for this role.
• Proficiency in Galician to effectively communicate with our specific client demographic.
• Previous experience in the Customer Support Services sector is highly valued.
• Strong communication skills and a passion for delivering excellence in service.
• Willingness to relocate to Lisbon for this career-defining opportunity.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Portugal

Portugal offers an unparalleled quality of life, characterized by its stunning Mediterranean climate, historic architecture, and vibrant social culture. Choosing one of our many jobs in Portugal means immersing yourself in a country that perfectly balances modern professional growth with a relaxed coastal lifestyle. From the bustling streets of Lisbon to the serene Atlantic beaches, Portugal is the ideal place to build your future.

Relocating to Portugal is made seamless through our comprehensive support services, ensuring you can focus on enjoying the world-class gastronomy and rich heritage that define the local experience. Whether you are navigating your new neighborhood or enjoying a weekend in the sun, you will find that living and working in Portugal provides the perfect backdrop for personal and professional development.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a premier Customer Support Services role, we encourage you to click Apply Now. Mercier Consultancy Group looks forward to reviewing your application and helping you start your journey in Lisbon.