German-speaking Insurance Advisor to Athens (+€1800,- bonus)

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, specializing in connecting top-tier talent with world-class international organizations. We take pride in facilitating seamless career transitions, ensuring that every professional we place finds both success and fulfillment in their new global roles.

Job Overview

We are currently seeking talented professionals for the German-speaking Insurance Advisor to Athens (+€1800,- bonus) position in Greece. This is an exceptional opportunity to join a fast-paced Customer Support Services environment, providing expert assistance to German-speaking clients while advancing your international career through one of the most sought-after German-speaking jobs in the region.

Key Responsibilities

• Provide high-quality support to German-speaking customers via phone, email, and chat within the Customer Support Services sector.
• Guide customers through their insurance claim journey with professionalism and clarity.
• Explain complex insurance-related topics and device protection services in simple, accessible terms.
• Manage and resolve customer inquiries, complaints, and service-related issues effectively.
• Maintain high levels of customer satisfaction by resolving cases with empathy and efficiency.
• Utilize specialized CRM and claims systems to accurately update customer documentation and case notes.
• Ensure compliance with all internal quality standards and regulatory guidelines during every interaction.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Professional proficiency in English to engage with our international team.
• Valid EU passport, enabling you to secure one of the premier German-speaking jobs in Europe.
• Prior experience in customer support, insurance, or service-related industries is considered a significant advantage.
• Strong communication skills with a solution-focused and empathetic mindset.
• Ability to work on-site in Athens, Greece, to provide the best possible service experience.

What We Offer

• Competitive Monthly Salary.
• A sign-on/relocation bonus of €1800,-.
• Fully Paid Training to ensure you excel in your new position.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) included.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation, and settling in.
• And Much More...

Life in Greece

Embarking on a career in Greece offers more than just professional growth; it is an invitation to experience one of the world's most vibrant cultures. With its legendary sunny weather, historic landmarks, and inviting Mediterranean lifestyle, Greece is the perfect setting for those seeking a change of pace. When you secure one of our Jobs in Greece, you are choosing a lifestyle defined by outdoor adventure and coastal charm.

Beyond the professional benefits, relocating to Greece allows you to immerse yourself in a rich culinary landscape and an exceptional quality of life. Our dedicated relocation support team ensures that your move to Greece is stress-free, allowing you to focus on settling into your new home. Join our team in Athens and discover why so many professionals are choosing to elevate their lives in Greece.

How to Apply

If you are ready to take the next step in your career and join a leading team in the Customer Support Services industry, we invite you to apply now. Simply click the link below to submit your application and start your journey with Mercier Consultancy Group today.