French-speaking Support Specialist to Athens, Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with world-leading organizations in the Customer Support Services industry. We pride ourselves on delivering bespoke career solutions that empower professionals to excel in global markets while fostering long-term career growth.

Job Overview

We are currently sourcing candidates for a prestigious French-speaking Support Specialist to Athens, Greece position in Greece, designed for professionals eager to elevate their careers in the Customer Support Services sector. This role offers a unique opportunity to join a high-impact team, providing expert assistance to users of world-class international services while enjoying the vibrant lifestyle of the Mediterranean.

Key Responsibilities

• Provide high-quality support to French-speaking customers via phone and digital channels within the Customer Support Services industry.
• Manage diverse customer inquiries including account management, billing, and general service-related requests.
• Execute technical troubleshooting for applications, software functionality, and connectivity issues.
• Guide users effectively through digital platforms and explain complex features with clarity and patience.
• Deliver professional, real-time solutions that drive customer satisfaction and loyalty.
• Maintain clear and empathetic communication, adhering to international standards of excellence.
• Participate in ongoing training to master the latest processes within the Customer Support Services sector.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Professional proficiency in English to operate in our international work environment.
• Strong communication skills and a dedicated customer-oriented mindset.
• Proven ability to thrive in a fast-paced Customer Support Services environment.
• Willingness to relocate to Athens, Greece, to take advantage of these exciting jobs in Greece.
• Valid EU passport (mandatory).

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Living in Greece offers an unparalleled quality of life, where the sun shines year-round and ancient history blends seamlessly with modern cosmopolitan living. Choosing one of our French-speaking jobs in Greece means joining a welcoming community in Athens, where the Mediterranean culture creates a perfect work-life balance that is difficult to find elsewhere.

Beyond the professional advancement, the relocation experience is designed to ensure you enjoy every moment of your time in Greece. From the world-renowned cuisine to the endless social opportunities, your move to Greece will be a defining chapter in your career. Discover why thousands of professionals are choosing this French-speaking Support Specialist to Athens, Greece position in Greece as their next big step.

How to Apply

If you are ready to embark on this professional journey, we encourage you to click Apply Now to submit your application to Mercier Consultancy Group. Our recruitment team is eager to review your profile and assist you in securing your new role in Athens.

Best regards,
The Recruitment Team at Mercier Consultancy Group