Spanish Customer Service & Sales Agent – Madrid and Sevilla

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing professionals for high-impact roles, ensuring our candidates excel within the competitive Customer Support Services sector while enjoying the best job opportunities in Spain.

Job Overview

We are currently recruiting motivated professionals for the Spanish Customer Service & Sales Agent – Madrid and Sevilla position in Spain. This role offers the perfect balance of professional development and direct engagement, making it one of the most sought-after Spanish-speaking jobs in the industry today.

Key Responsibilities

• Deliver exceptional customer support via phone, email, chat, and other digital communication channels within the Customer Support Services industry.
• Proactively identify unique customer needs to recommend and offer the most suitable solutions and products.
• Manage high volumes of customer inquiries with efficiency, professionalism, and a focus on resolution.
• Develop and maintain positive, long-term relationships with customers through clear, empathetic communication.
• Consistently meet customer satisfaction and established sales targets in a results-driven environment.
• Uphold the highest quality of service standards by strictly following company policies and operational procedures.
• Collaborate closely with team members and senior management to ensure the achievement of organizational business goals.

Requirements

• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Valid EU passport or current work authorization to reside and work in Spain.
• A strong commercial mindset combined with proven sales-oriented skills.
• Previous professional experience in customer service, sales, telesales, or similar commercial roles.
• Outstanding negotiation, communication, and interpersonal skills essential for success in Spanish-speaking jobs.
• Ability to work on-site in Madrid or Sevilla and thrive in a fast-paced, goal-oriented atmosphere.

What We Offer

• Competitive Monthly Salary.
• Full-time contract within a leading Customer Support Services firm.
• Comprehensive, fully paid training program upon commencement.
• A vibrant, international, and multicultural work environment.
• Modern, centrally located office spaces in Madrid or Sevilla.
• Career growth and internal development opportunities across various departments.
• And Much More...

Life in Spain

Choosing one of our available jobs in Spain means embracing a world-class lifestyle characterized by a perfect Mediterranean climate and a rich cultural heritage. Whether you are walking through the historic streets of Madrid or enjoying the sun-drenched plazas of Sevilla, Spain offers an unparalleled work-life balance that attracts professionals from all over the globe.

Beyond the career opportunities, living in Spain provides access to world-renowned gastronomy, vibrant social festivities, and a high quality of life. By accepting this Spanish Customer Service & Sales Agent – Madrid and Sevilla position in Spain, you are securing more than just a job; you are joining a thriving international community in one of the most exciting countries to reside in.

How to Apply

If you are ready to advance your career and meet the requirements for these Spanish-speaking jobs, we encourage you to click Apply Now to submit your application to Mercier Consultancy Group. Our recruitment team looks forward to reviewing your profile for this exciting opportunity in Spain.