Slovak -Speaking Customer Service for an Automotive Brand

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we pride ourselves on facilitating career-defining opportunities for professionals across the globe.

Job Overview

We are currently recruiting for a prestigious Slovak -Speaking Customer Service for an Automotive Brand position in Greece, representing one of the world's most iconic luxury vehicle manufacturers. This role is a perfect fit for professionals seeking to launch their career in the Customer Support Services industry while enjoying the vibrant lifestyle found in the heart of the Mediterranean.

Key Responsibilities

• Deliver outstanding, premium-level customer support across multiple communication channels.
• Assist automotive customers with service scheduling, maintenance appointments, and vehicle-related inquiries.
• Provide expert guidance on connected vehicle services, mobile applications, and advanced infotainment systems.
• Handle customer inquiries and complaints with professional empathy and a solution-oriented mindset.
• Coordinate logistics including service arrangements, courtesy vehicle requests, and comprehensive customer follow-ups.
• Identify and resolve concerns, escalating complex technical issues to specialized internal teams when necessary.
• Maintain accurate digital customer records to ensure high-quality standards in Customer Support Services.

Requirements

• Native or fluent Slovak (spoken and written) at a C1 level or higher.
• Good command of English (B2 level or higher) for professional communication.
• Valid EU passport or work permit to secure one of our premium jobs in Greece.
• Strong customer-oriented mindset with a genuine passion for the automotive industry.
• Proficiency with digital tools, including iOS and Android mobile applications.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Embrace a world-class lifestyle by securing one of the most exciting Slovak-speaking jobs in Europe. Life in Greece offers an unparalleled mix of ancient history, stunning Mediterranean beaches, and a vibrant social culture that ensures an incredible work-life balance for every expatriate.

Moving to Greece allows you to immerse yourself in a climate defined by endless sunshine and a world-renowned culinary scene. Our dedicated team ensures that your relocation to Greece is seamless, allowing you to focus on your professional growth in the automotive sector while enjoying everything that Greece has to offer.

How to Apply

If you are ready to take the next step in your career with this Slovak -Speaking Customer Service for an Automotive Brand position in Greece, we encourage you to click Apply Now to submit your application to Mercier Consultancy Group. We look forward to reviewing your profile!