Italian-Speaking Customer Service for an Automotive Brand

About Mercier Consultancy Group

Mercier Consultancy Group is a leading European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in sourcing multilingual professionals for premium firms, ensuring a seamless bridge between career aspirations and industry-leading global employers.

Job Overview

We are looking for exceptional talent to join our team as an Italian-Speaking Customer Service for an Automotive Brand position in Greece. This role is perfect for those seeking Italian-speaking jobs within the prestigious automotive industry, where you will represent an iconic luxury manufacturer by delivering world-class service to clients across the globe.

Key Responsibilities

• Deliver outstanding customer support services across multiple communication channels.
• Assist automotive customers with service appointments, maintenance scheduling, and roadside assistance requests.
• Provide comprehensive support for connected vehicle services, mobile applications, and infotainment systems.
• Handle customer inquiries and complaints with professional empathy and a solution-oriented mindset.
• Coordinate logistics regarding courtesy vehicle requests and proactive customer follow-ups.
• Identify complex concerns and collaborate with specialized teams to ensure high-level issue resolution.
• Maintain meticulous customer records to contribute to the service excellence standards within the automotive industry.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• B2 level or higher in English for cross-functional collaboration.
• Strong customer-oriented mindset with a genuine passion for the automotive sector.
• Good computer literacy and proficiency in navigating digital platforms and mobile applications.
• Excellent communication skills with the ability to manage professional relationships effectively.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Embracing one of the most exciting jobs in Greece means stepping into a culture renowned for its hospitality, vibrant history, and Mediterranean climate. Living in Greece allows you to enjoy endless sunshine, world-class historical landmarks, and a lively social atmosphere that makes it the perfect destination for international professionals.

Beyond the professional growth found in our Italian-speaking jobs in Greece, you will enjoy an exceptional quality of life. From the culinary delights of Athens to the stunning coastal landscapes, relocation to Greece provides an unforgettable experience. With our dedicated relocation support, your move to Greece will be smooth, allowing you to focus on building your career in this beautiful country.

How to Apply

If you are ready to elevate your career and join a dynamic team in the heart of the Mediterranean, we invite you to apply now. Please submit your CV, and our team at Mercier Consultancy Group will be in touch to discuss your future.