French-Speaking Customer Service for an Automotive Brand

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we pride ourselves on facilitating career growth through exclusive opportunities in prestigious sectors.

Job Overview

We are currently sourcing candidates for a French-Speaking Customer Service for an Automotive Brand position in Greece, representing one of the world’s most iconic luxury vehicle manufacturers. This is a unique chance to advance your career within the Customer Support Services industry while enjoying the vibrant lifestyle that comes with finding new jobs in Greece.

Key Responsibilities

• Deliver outstanding customer support across multiple channels for a premium automotive client.
• Assist customers with service and maintenance appointments, general inquiries, and roadside assistance requests.
• Provide technical support for connected vehicle services, mobile applications, and infotainment systems.
• Handle customer cases and complaints with the professionalism and empathy required in the high-end Customer Support Services sector.
• Coordinate service arrangements, courtesy vehicle requests, and ensure consistent customer follow-ups.
• Identify customer concerns accurately and escalate complex issues to specialized teams to ensure resolution.
• Maintain precise customer records and contribute to the ongoing improvement of service quality standards.

Requirements

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Good command of English (B2 level or higher).
• Strong customer-oriented mindset with a genuine passion for the automotive industry.
• Excellent verbal and written communication skills suitable for a professional Customer Support Services environment.
• Computer literacy and confidence navigating digital tools, including iOS and Android platforms.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Embarking on a career move to Athens offers an unparalleled lifestyle. Greece is world-renowned for its historic culture, Mediterranean sunshine, and welcoming atmosphere, making French-speaking jobs here highly sought after. Life in Greece allows you to balance professional development in Customer Support Services with the rich, coastal experiences that only a country like Greece can provide.

Beyond the workplace, Greece offers a high quality of life with its world-class gastronomy and vibrant social scene. By choosing one of our French-Speaking Customer Service for an Automotive Brand positions in Greece, you gain access to a seamless transition supported by our experts, ensuring your time in Greece is comfortable, rewarding, and culturally enriching.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in an iconic industry, we encourage you to click Apply Now to submit your application. We look forward to reviewing your profile for this exciting opportunity with Mercier Consultancy Group.