Dutch Customer Service for Foot Locker - Relocation Package

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and Business Process Outsourcing (BPO) solutions. We specialize in connecting top-tier talent with world-class organizations, providing expert guidance for candidates seeking professional growth in the global Customer Support Services industry.

Job Overview

We are currently seeking dedicated individuals for the Dutch Customer Service for Foot Locker - Relocation Package position in Portugal. This is an exceptional opportunity to join a global leader in the sports retail sector while advancing your career within the dynamic Customer Support Services industry in the vibrant city of Lisbon.

Key Responsibilities

• Deliver exceptional service to customers, fostering a positive and lasting relationship with the brand through every interaction.
• Identify opportunities to impress and engage with customers, providing personalized solutions that demonstrate a deep understanding of their needs.
• Manage diverse customer queries regarding online orders, account management, payment processing, and real-time stock availability.
• Maintain high standards of professionalism and communication accuracy in the Dutch language across all support channels.
• Collaborate with an international team to ensure consistent service quality within the fast-paced Customer Support Services environment.
• Represent the Foot Locker brand identity by fueling self-expression and passion for sportswear in every customer touchpoint.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Strong communication skills with a customer-centric mindset suitable for the Customer Support Services sector.
• Previous experience in customer-facing roles is considered an advantage.
• A genuine passion for sneaker culture, fashion, and the sports retail industry.
• Ability to work on-site at our modern facilities in Lisbon, Portugal.
• Proven reliability and a proactive attitude towards problem-solving in a professional office environment.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you are well-equipped for your duties.
• Health Insurance provided as part of your employment package.
• Fully Paid Relocation Package (flight, transfer, hotel) for a seamless move to Portugal.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation, and settling in.
• A prime opportunity to advance your career through Dutch-speaking jobs within the prestigious Customer Support Services industry.

Life in Portugal

Choosing one of our open jobs in Portugal means embracing a lifestyle defined by stunning coastal views, world-renowned gastronomy, and a sun-drenched Mediterranean climate. Portugal is celebrated for its welcoming culture and safety, making it an ideal destination for professionals seeking to balance a high-impact career with a high quality of life. Whether you are exploring the historic streets of Lisbon or enjoying the vibrant social scene, life in Portugal offers an unparalleled experience for international talent.

Our commitment to providing a fully supported relocation experience ensures that your transition to living in Portugal is stress-free. By joining our team in Lisbon, you will enjoy the unique charm of the Iberian Peninsula while building your professional credentials in one of the most exciting Dutch-speaking jobs available today. Discover why so many professionals choose Portugal as their new home and start your journey with Mercier Consultancy Group.

How to Apply

If you are ready to take the next step in your career and join a top-tier international team in Lisbon, we invite you to apply now. Simply click the button below to submit your application, and a member of our recruitment team at Mercier Consultancy Group will contact you to discuss your profile and the next steps of your professional journey.