Polish Customer Advisor - Budapest, Hungary

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, connecting top-tier talent with global industry leaders. We specialize in finding elite candidates for high-impact roles, ensuring that every professional placement thrives within the dynamic landscape of the European Customer Support Services sector.

Job Overview

We are seeking a talented professional to join our team for a Polish Customer Advisor - Budapest, Hungary position in Hungary, focusing on delivering excellence in Customer Support Services. This is an exceptional opportunity to advance your career by joining one of the premier Polish-speaking jobs currently available in the vibrant capital of Hungary.

Key Responsibilities

• Respond efficiently and effectively to all customer enquiries within agreed-upon timescales.
• Develop and maintain comprehensive technical knowledge of the client’s products and services to ensure high-quality support.
• Manage all professional correspondence in accordance with company standards and client requirements.
• Accurately log all customer interactions and call data in line with internal quality procedures.
• Responsibly maintain and update all job-related administrative documentation.
• Identify and assess complex queries that require escalation to specialized departments or senior management.

Requirements

• Native or fluent Polish (spoken and written) is mandatory for this role.
• Strong proficiency in English to operate effectively within our international office environment.
• Proven experience or a strong interest in the Customer Support Services industry.
• Excellent communication and problem-solving skills, with a passion for helping others.
• Ability to thrive in a fast-paced, multicultural team setting while residing on-site in Budapest.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Professional Training to ensure your success.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Hungary seamless.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Hungary

Choosing one of our available jobs in Hungary means immersing yourself in a culture known for its stunning architecture, rich history, and vibrant social life. Hungary offers a perfect blend of tradition and modernity, with beautiful scenery and a pleasant climate that makes it an ideal destination for professionals looking for Polish-speaking jobs abroad.

Living and working in Hungary provides an exceptional quality of life, featuring world-class cuisine and a central location in Europe. With our dedicated relocation support, moving to Hungary is effortless, allowing you to focus on enjoying the unique charm and hospitality that make Hungary a premier choice for international career growth.

How to Apply

If you are ready to take the next step in your career with a leading firm, we invite you to apply for this Polish Customer Advisor - Budapest, Hungary position in Hungary today. Click the "Apply Now" button to submit your profile to Mercier Consultancy Group and our recruitment team will contact you shortly.