Czech speaking Customer Service – Travel Industry in Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-leading organizations. As a leader in the European recruitment and BPO sector, we are committed to facilitating career-defining opportunities that allow professionals to excel within the global Customer Support Services industry.

Job Overview

We are currently seeking motivated professionals for our Czech speaking Customer Service – Travel Industry in Greece position in Greece. This role offers the unique chance to launch your international career within the fast-paced Customer Support Services sector while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece.

Key Responsibilities

• Manage incoming communications from global customers and accommodation partners via phone, chat, and email.
• Research and provide precise, timely solutions to complex customer inquiries regarding travel bookings.
• Serve as the primary contact for accommodation partners regarding reservations, room modifications, and rate management.
• Navigate and utilize extranet tools to assist partners with account-related and booking-specific requests.
• Deliver professional, high-level support to ensure an exceptional user experience in the Customer Support Services industry.
• Maintain detailed documentation of interactions and follow established procedures to uphold service quality.
• Continuously update product knowledge to provide accurate information to stakeholders.

Requirements

• Native or fluent Czech (spoken and written) is mandatory for this Czech-speaking jobs opportunity.
• Valid EU passport is required for all applicants.
• Excellent communication and interpersonal skills suited for the Customer Support Services industry.
• Ability to multitask and adapt to a fast-paced, international environment.
• Strong problem-solving mindset and a passion for the travel sector.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Embrace the opportunity to live and work in Greece, a country renowned for its breathtaking landscapes, vibrant history, and warm, sunny climate. As you pursue one of our exciting Czech speaking Customer Service – Travel Industry in Greece roles, you will discover that life in Greece offers an unparalleled blend of ancient culture and modern cosmopolitan living, perfect for any international professional.

Beyond the professional growth found in these jobs in Greece, you will enjoy a high quality of life characterized by world-class Mediterranean cuisine and a welcoming social atmosphere. With our comprehensive relocation support, your transition to life in Greece will be seamless, allowing you to focus on building a successful career in the Customer Support Services industry.

How to Apply

If you are ready to take the next step in your career with this Czech speaking Customer Service – Travel Industry in Greece position, we invite you to click Apply Now. Join the Mercier Consultancy Group team today and begin your new chapter abroad.