German Speaking Customer Support - Remote in Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class organizations across the European BPO landscape. As leaders in global recruitment, we specialize in identifying exceptional candidates for the most prestigious Customer Support Services roles available today.

Job Overview

We are currently looking for talented individuals for a German Speaking Customer Support - Remote in Greece position in Greece, offering you the unique opportunity to balance a professional career with the Mediterranean lifestyle. This is an ideal role for those seeking to leverage their linguistic skills within the professional Customer Support Services industry while working entirely remotely from the beauty of Greece.

Key Responsibilities

• Deliver exceptional customer care via phone, email, and chat channels within the Customer Support Services industry.
• Troubleshoot technical or account-related inquiries with a professional and solution-oriented mindset.
• Maintain high-quality standards in all interactions to ensure maximum customer satisfaction.
• Collaborate with international teams to meet organizational performance goals.
• Follow established operational procedures to manage customer data and queries accurately.
• Act as a brand ambassador, providing support that reflects the high values of our global partners.
• Adapt to evolving customer support tools and software platforms efficiently.

Requirements

• Native or fluent German (spoken and written).
• Good command of the English language.
• Valid EU passport (mandatory).
• Commitment to residing in Greece and working remotely within the country.
• Proven reliability and strong communication skills suitable for the Customer Support Services sector.
• A positive, proactive attitude toward problem-solving.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you excel in your role.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Embrace the chance to live where others vacation by pursuing one of our many German-speaking jobs in this stunning Mediterranean nation. Greece offers a vibrant lifestyle characterized by ancient history, a world-famous culinary scene, and over 300 days of sunshine a year. Whether you choose the bustling energy of urban life or the tranquility of an island, working in Greece provides an unparalleled quality of life.

Our commitment to your success extends beyond the office; by choosing a German Speaking Customer Support - Remote in Greece position in Greece, you gain access to our expert relocation support. Enjoy the peace of mind that comes with moving to Greece, knowing that every detail of your transition is managed by professionals dedicated to your comfort and success in your new home.

How to Apply

If you are ready to elevate your career with Mercier Consultancy Group and embark on an exciting journey in Greece, we invite you to apply now. Join our team and secure your place in one of the most sought-after German-speaking jobs in the region. We look forward to reviewing your application.