Customer Rep (Italian-Speaking) – Insurance €2,000 Bonus

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO solutions, we pride ourselves on facilitating career-defining opportunities for professionals seeking to advance their careers in competitive global markets.

Job Overview

We are currently sourcing exceptional talent for a Customer Rep (Italian-Speaking) – Insurance €2,000 Bonus position in Portugal. This is an ideal role for individuals seeking rewarding Italian-speaking jobs within the thriving Customer Support Services industry, offering a seamless transition to Lisbon with full relocation support.

Key Responsibilities

• Manage customer inquiries effectively via telephone and chat channels within the insurance sector.
• Provide clear, accurate, and professional information regarding insurance policies and service offerings.
• Process customer requests efficiently through the dedicated policy administration systems.
• Prepare and deliver correspondence, contractual documentation, and pertinent information via email or traditional post.
• Maintain and update precise customer records and policy data.
• Execute necessary policy adjustments and facilitate payment detail updates for policyholders.
• Oversee requests pertaining to insurance claims and policy cancellations with attention to detail.
• Index and manage the electronic archiving of sensitive documents while ensuring a positive customer experience.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Your experience may be a great fit for this or another opportunity at Concentrix.
• Demonstrated ability to thrive in a professional Customer Support Services environment.
• Strong commitment to providing high-quality service in a fast-paced setting.

What We Offer

• €2,000 Welcome Bonus.
• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the Customer Support Services industry.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.

Life in Portugal

Living and working in Portugal offers an unparalleled lifestyle, blending historic culture with a vibrant modern atmosphere. As one of the most sought-after destinations for jobs in Portugal, Lisbon provides residents with year-round sunny weather, stunning architecture, and a warm, welcoming community that makes international professionals feel right at home.

Beyond the professional benefits, Portugal is renowned for its world-class gastronomy and exceptional quality of life. By choosing one of these Italian-speaking jobs in Portugal, you are choosing a balanced lifestyle where coastal beauty and urban excitement meet, making your relocation to Portugal a truly life-changing experience.

How to Apply

If you are ready to launch your career with the Customer Rep (Italian-Speaking) – Insurance €2,000 Bonus position in Portugal, we invite you to take the next step. Click "Apply Now" to submit your application and join our elite network of global professionals. We look forward to facilitating your next career move at Mercier Consultancy Group.