Italian Customer Advisor - Budapest, Hungary

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. As a leader in the BPO and staffing sector, we pride ourselves on facilitating career-defining opportunities within the Customer Support Services industry.

Job Overview

We are seeking a motivated individual to join our client as an Italian Customer Advisor - Budapest, Hungary position in Hungary. If you are looking for high-quality Italian-speaking jobs in a vibrant, multicultural setting, this role offers the perfect platform to build your career in the Customer Support Services sector while enjoying the best of life in Hungary.

Key Responsibilities

• Respond efficiently and effectively to all customers’ enquiries within established timescales.
• Develop and maintain a comprehensive technical knowledge of the client’s products and services.
• Handle all incoming correspondence professionally as requested and required.
• Accurately log all customer interactions in line with company procedures and quality standards.
• Responsibly maintain and update all job-related administrative forms and records.
• Recognize complex queries and escalate them to the appropriate department or senior staff member when necessary.

Requirements

• Native or fluent Italian (spoken and written).
• Strong command of the English language for professional communication.
• Previous experience in the Customer Support Services industry is highly valued.
• Exceptional problem-solving skills and a customer-centric mindset.
• Ability to thrive in a fast-paced, multicultural, and collaborative environment.
• Valid EU passport or authorization to work in Hungary.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the role.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to simplify your move to Hungary.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation, and settling in.
• Opportunity to work within one of the most sought-after Italian-speaking jobs in Hungary.
• And Much More...

Life in Hungary

Hungary is a captivating destination that offers a unique blend of historical grandeur and modern vibrancy. When you secure one of our Italian-speaking jobs in Hungary, you will find yourself in a country with a rich cultural tapestry, beautiful architecture, and four distinct seasons. Budapest, the heart of the nation, is widely regarded as one of Europe's most beautiful cities, providing an excellent backdrop for those pursuing professional opportunities in Hungary.

Beyond the professional sphere, your relocation to Hungary promises a high quality of life. From world-class gastronomy and thermal baths to a thriving social scene, living in Hungary is an experience that caters to all lifestyles. Our team ensures that your transition to the Italian Customer Advisor - Budapest, Hungary position is seamless, allowing you to enjoy the countless benefits of living in one of the most exciting hubs for jobs in Hungary.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a stunning European capital, we invite you to click "Apply Now" to submit your application. We look forward to hearing from you and helping you start your journey with Mercier Consultancy Group.