Portuguese-Speaking Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We specialize in sourcing multilingual professionals for the most sought-after industry sectors, ensuring every candidate finds their ideal career path within the global Customer Support Services landscape.

Job Overview

Are you ready to elevate your career with a Portuguese-Speaking Customer Support Representative position in Greece? We are currently seeking driven professionals to provide elite assistance within the Customer Support Services industry, offering a unique blend of professional growth and an exceptional lifestyle in Thessaloniki.

Key Responsibilities

• Deliver professional and empathetic support to Portuguese-speaking customers through inbound channels.
• Manage high-quality interactions via live chat and voice, ensuring excellence in the Customer Support Services sector.
• Provide basic technical and product troubleshooting to resolve user issues effectively.
• Maintain a high level of customer satisfaction by providing clear, accurate, and timely information.
• Document customer interactions within the internal database with precision and professionalism.
• Collaborate with international teams to meet performance benchmarks and quality standards.
• Contribute to a positive brand image by representing a global leader in technology services.

Requirements

• Native or fluent Portuguese (spoken and written).
• Fluent Portuguese Good command of English Strong communication and customer service skills.
• Strong proficiency in utilizing computer systems and modern digital communication tools.
• Flexibility and willingness to work rotating shifts as required by the industry.
• Previous experience in Customer Support Services is highly regarded but not essential.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Greece

Securing one of our Portuguese-speaking jobs in Greece provides you with more than just a career; it offers an immersive Mediterranean lifestyle. Greece is world-renowned for its stunning coastline, historic landmarks, and endless sunshine, making it the perfect destination for your next professional chapter. When you choose to pursue jobs in Greece, you embrace a culture defined by warmth, vibrant energy, and a high quality of life that is truly unmatched.

Thessaloniki offers a unique blend of urban sophistication and coastal charm, perfectly suited for those looking to relocate for work. With our comprehensive support, your transition to life in Greece is seamless, allowing you to focus on enjoying the local gastronomy and rich social scene. We are proud to facilitate your journey to this beautiful country as you embark on a rewarding Portuguese-Speaking Customer Support Representative position in Greece.

How to Apply

If you are ready to take the next step in your career with a leading firm in the Customer Support Services industry, we invite you to click Apply Now to submit your application. Join our team at Mercier Consultancy Group and let us help you build a brilliant future in Europe.