Dutch-Speaking Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO solutions, we pride ourselves on facilitating career growth while providing unparalleled support to our global partners.

Job Overview

We are seeking a motivated professional for a Dutch-Speaking Customer Support Representative position in Greece to join an international team within the Customer Support Services industry. If you are looking for exciting jobs in Greece, this role offers the perfect blend of professional development and a vibrant Mediterranean lifestyle.

Key Responsibilities

• Provide professional and friendly customer support in Dutch for our clients in the Customer Support Services sector.
• Handle customer enquiries efficiently via phone and live chat.
• Troubleshoot and resolve technical or general customer issues with precision.
• Provide clear information and guidance regarding products and services to ensure a positive user experience.
• Maintain a high level of customer satisfaction by delivering personalized solutions.
• Collaborate as a key member of an international and supportive team environment.
• Document customer interactions accurately within the company database.

Requirements

• Fluent Dutch Good command of English
• Excellent communication and interpersonal skills
• Customer-oriented attitude with a problem-solving mindset
• Comfortable using computers and various digital tools
• Previous customer service experience is considered a significant advantage

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Living in Greece offers an unparalleled quality of life, defined by its warm Mediterranean climate, rich cultural heritage, and breathtaking coastal landscapes. By choosing from our Dutch-speaking jobs, you immerse yourself in the vibrant social atmosphere of Thessaloniki, a city renowned for its history, gastronomy, and friendly community.

We understand that moving abroad is a big step, which is why our dedicated concierge team ensures a seamless transition to Greece. From settling into your new accommodation to navigating the local lifestyle, you will find that the high quality of life in Greece makes it the perfect place to grow your career and enjoy an unforgettable international experience.

How to Apply

If you are ready to embark on your next career chapter and join a leading team in the Customer Support Services industry, we invite you to click 'Apply Now' to submit your application. We look forward to reviewing your profile and welcoming you to the Mercier Consultancy Group network.