Dutch-speaking Customer Service| 2000€ | Lisbon, Portugal

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO consultancy, we pride ourselves on facilitating career growth for professionals seeking exceptional roles in the Customer Support Services industry.

Job Overview

We are currently seeking candidates for a Dutch-speaking Customer Service| 2000€ | Lisbon, Portugal position in Portugal. This is an ideal opportunity for those looking to excel within the Customer Support Services industry, assisting customers of a prestigious home appliance brand in a vibrant, international setting.

Key Responsibilities

• Manage incoming customer inquiries through phone and email channels within the Customer Support Services sector.
• Provide expert assistance to customers regarding home appliance warranty renewals and coverage details.
• Address and troubleshoot technical questions related to household appliance maintenance and functionality.
• Deliver professional, high-quality, and customer-focused service to ensure brand loyalty and satisfaction.
• Accurately document and manage customer case files within the company database.
• Execute diligent follow-up procedures to ensure all customer issues are resolved in a timely manner.
• Collaborate with an international team to maintain high service standards in the heart of Portugal.

Requirements

• Native or fluent Dutch language skills (spoken and written) are mandatory for this role.
• Previous experience in customer service, contact centers, or retail environments is considered a strong advantage.
• A highly customer-oriented, adaptable, and dynamic personality suitable for the Customer Support Services industry.
• Excellent time management and multitasking abilities with a focus on working independently.
• Solid computer literacy and communication skills in an international professional environment.
• Candidates must be available for an on-site position in Lisbon, Portugal.

What We Offer

• A competitive monthly salary of 2000€.
• A stable, full-time position within a leading Customer Support Services firm.
• Fixed, predictable working schedules providing excellent work-life balance.
• Professional training and development opportunities for career progression.
• Integration into a diverse, youthful, and international team environment in Lisbon.
• The opportunity to build your CV through one of the top Dutch-speaking jobs in Portugal.

Life in Portugal

Living and working in Portugal offers an unparalleled quality of life, characterized by its famous sunny climate, stunning Atlantic coastline, and rich historical heritage. As one of Europe's most vibrant capitals, Lisbon is a hub for international professionals, making it the perfect destination for those seeking a dynamic career and a balanced lifestyle in Portugal.

Beyond the office, you will enjoy world-class gastronomy, a welcoming culture, and an extensive network of expats. By choosing this Dutch-speaking Customer Service| 2000€ | Lisbon, Portugal position in Portugal, you are positioning yourself at the center of a thriving professional landscape while enjoying everything that life in Portugal has to offer.

How to Apply

If you are ready to take the next step in your career and join one of the most exciting Dutch-speaking jobs in the region, we invite you to click Apply Now to submit your application to Mercier Consultancy Group. We look forward to helping you launch your success story in Portugal.