Portuguese Customer Support in Thessaloniki, Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. As a leader in the global staffing industry, we specialize in identifying exceptional candidates for professional Portuguese-speaking jobs across Europe.

Job Overview

We are currently seeking a motivated professional for a Portuguese Customer Support in Thessaloniki, Greece position in Greece, within the fast-paced Customer Support Services industry. This role offers an incredible opportunity to advance your career while living in one of the most vibrant cities in the Mediterranean.

Key Responsibilities

• Provide world-class service to customers in an accurate, efficient, and respectful manner across all communication channels.
• Ensure high-quality standards are met in the Customer Support Services industry by maintaining consistent performance metrics.
• Act as a key participant within the internal team by contributing to department initiatives and providing valuable feedback.
• Collaborate with colleagues to develop and promote effective solutions that enhance overall departmental success.
• Support the wider company mission by participating in updates and fostering a positive, professional work environment.
• Maintain full concentration and a proactive mindset to deliver excellence in every customer interaction.
• Drive the successful development of your team by sharing insights and supporting organizational growth goals.

Requirements

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• internet, Microsoft Office)
• Proven ability to adapt to a fast-paced Customer Support Services environment.
• Strong interpersonal skills and a passion for assisting others.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Living and working in Greece offers a unique blend of historical richness and modern Mediterranean charm. As you settle into one of our many jobs in Greece, you will experience a perfect climate, breathtaking landscapes, and a culture that values hospitality above all else. Greece provides an unparalleled backdrop for both professional and personal growth.

Beyond the professional benefits of this role, life in Greece is defined by a high quality of life, world-renowned culinary experiences, and a welcoming community. With our dedicated relocation support, your transition to your new life in Greece will be seamless, allowing you to focus on enjoying the beauty and vibrancy that Greece has to offer.

How to Apply

If you are ready to elevate your career with one of the leading Portuguese-speaking jobs in Europe, we invite you to take the next step. Click 'Apply Now' to submit your application and join our team in Thessaloniki. We look forward to welcoming you to the Mercier Consultancy Group family.